Product Support Coordinator

vor 2 Monaten


Melbourne, Österreich Catapult Sports Vollzeit

This is a Product Support Coordinator (Casual) role with one of the leading companies in AU right now 🔥 -- Catapult Sports -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.

More About the Role at Catapult Sports 🧐🧐

### **WE WANT PEOPLE WHO ARE PASSIONATE ABOUT MATCH-DAY CUSTOMER SUCCESS.** Catapult Sports provides real-time match-day tracking solutions to the AFL and NRL competitions. We are looking for a number of casuals to join our Bunker Operations team to assist with the delivery of these services in 2024. As a Product Support Coordinator, you will be responsible for setting up, monitoring and reporting on our Match Day Tracking Solutions, from the Catapult Bunker in our Melbourne office.  Product Support Coordinators will report to the Senior Manager, Product Support.  ### **WHAT YOU'LL BE DOING:** MATCHDAY SUPPORT - Execution of pre-match, in-match and post-match workflows and tasks to set up and monitor our Match Day Systems. - Provide remote telephone & desktop support to competing teams - Provide live communication (via Instant Messaging), updates and support to ‘at-venue’ operational staff. - Monitor overall match progress through both Catapult software and live televised match feed in the Catapult Bunker to ensure key milestones are met, from pre-match setup through to post-match report delivery. - Escalate high-impact or time-sensitive issues pre-, during and post-match when appropriate REPORTING - Completion of detailed and accurate Match Reports, for each match supported. - Circulation of Match Reports to internal stakeholders immediately after the conclusion of each match. - Logging reported issues/incidents for follow-up in Zendesk support platform at the end of each Bunker Shift. - Completion of detailed and accurate testing reports for Operations staff. ### **WHAT YOU'LL NEED:** ESSENTIAL SKILLS AND ATTRIBUTES - A passion and deep understanding for sports, particularly AFL and NRL. - Excellent written and verbal communication - Highly energetic and hard-working professional with attention to detail - General computer and technical skills - Great attention to detail – able to thoroughly follow steps as well as identify issues or abnormalities DESIRED SKILLS AND ATTRIBUTES - Experience or current study in a sports and/or technology-related field - Problem-solving and troubleshooting skills - Experience following and completing specific workflows/processes/checklists HOURS - Matchday shifts will be rostered between the hours of 11 am - 11 pm Saturday & Sunday, and 5 pm – 11 pm on Thursday and Friday. For some rare fixtures, other mid-week dates are required. - 5hr – 8hr shift duration. On average 1-2 shifts per weekend (including rostered off weeks) – Shifts are Rostered on in 4-week blocks in advance. - Initial training and onboarding include some week-day hours

🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.

Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Catapult Sports .

✅ Applying here is the first step in the hiring process for this role at Catapult Sports .

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.



  • Melbourne, Österreich Health Product Distributor Vollzeit

    Position: Field Product Specialist - Sunshine Coast region Job Type: Casual role; 10 hrs per week Salary: $34.08 per hour If you are passionate about the health industry, possess excellent communication and interpersonal skills, and have a positive, enthusiastic attitude, this role could be ideal for you.We are seeking dynamic individuals to support our...

  • Product Coordinator

    vor 3 Wochen


    Melbourne, Österreich Just Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Job no: 792349Work type: Full timeLocation: Melbourne - CentralCategories: Merchandising - Product About Portmans Operated by the Just Group,...

  • Product Coordinator

    vor 3 Wochen


    Melbourne, Österreich Just Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Job no: 792349Work type: Full timeLocation: Melbourne - CentralCategories: Merchandising - ProductAbout Portmans Operated by the Just Group,...

  • Product Coordinator

    vor 3 Wochen


    Melbourne, Österreich Just Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals!Job no: 792349Work type: Full timeLocation: Melbourne - CentralCategories: Merchandising - ProductAbout PortmansOperated by the Just Group,...

  • Product Coordinator

    vor 1 Monat


    Melbourne, Österreich Just Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Product Coordinator - Just Jeans (Denim)Job no: 792630Work type: Full timeLocation: Melbourne - CentralCategories: Merchandising - ProductAbout...

  • Product Coordinator

    vor 1 Monat


    Melbourne, Österreich Just Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals!Product Coordinator - Just Jeans (Denim)Job no: 792630Work type: Full timeLocation: Melbourne - CentralCategories: Merchandising - ProductAbout...


  • Melbourne, Österreich Buscojobs Vollzeit

    We are seeking a proactive, highly organised, and detail-oriented Program Coordinator to support Finity's Product and Solutions team.About Finity Finity is the market leading actuarial consulting and strategic analytics firm in Australia and New Zealand.We are proud to have been recently acknowledged as ANZIIF Professional Services Firm of the Year for...

  • Support Coordinator

    vor 1 Monat


    Melbourne, Österreich Aged Care Resumes Vollzeit

    NDiCare is seeking a passionate and experienced Support Coordinator to join our dedicated team in Melbourne, VIC. As a Support Coordinator, you will play a vital role in empowering and supporting individuals with disabilities to live independent and fulfilling lives. This is a full-time position that offers a competitive salary and excellent benefits.What...

  • Support Coordinator

    vor 1 Monat


    Melbourne, Österreich Ndicare Vollzeit

    NDiCare is seeking a passionate and experienced Support Coordinator to join our dedicated team in Melbourne, VIC. As a Support Coordinator, you will play a vital role in empowering and supporting individuals with disabilities to live independent and fulfilling lives. This is a full-time position that offers a competitive salary and excellent benefits.What...

  • Support Coordinator

    vor 1 Monat


    Melbourne, Österreich Aged Care Resumes Vollzeit

    NDiCare is seeking a passionate and experienced Support Coordinator to join our dedicated team in Melbourne, VIC.As a Support Coordinator, you will play a vital role in empowering and supporting individuals with disabilities to live independent and fulfilling lives.This is a full-time position that offers a competitive salary and excellent benefits.What...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Product Coordinator - Just Jeans (Denim) Job no: 792630Work type: Full timeLocation: Melbourne - CentralCategories: Merchandising - Product About...


  • Melbourne, Österreich Study Select Vollzeit

    How to Become a Disability Support Coordinator in Australia: careers in DisabilityDefinition of a Disability Support CoordinatorThe role of a Disability Support Coordinator is both rewarding and impactful, offering individuals the opportunity to make a significant difference in the lives of those with disabilities.These professionals are dedicated to...

  • Support Coordinator

    vor 2 Monaten


    Melbourne, Österreich Focal Community Living Inc Vollzeit

    North Ipswich, Queensland 4305, • Full-timeDescriptionFocal is a not for profit, community-based organisation that provides a broad range of innovative and responsive services to people with a disability and their families.Focal has been providing services for 50 years in the Ipswich, Brisbane and Lockyer regions of Queensland.Focal is seeking an...

  • Support Coordinator

    vor 2 Wochen


    Melbourne, Österreich Allinto Vollzeit

    Aged & Disability Support (Community Services & Development)Full time$85,126 per annum + Super + Salary SacrificeAre you on the lookout for a fulfilling career that allows you to positively impact the lives of people with disabilities? If you're a dedicated Support Coordinator with a passion for enabling individuals to live their best lives, we want to hear...

  • Support Coordinator

    vor 1 Monat


    Melbourne, Österreich Baptcare Vollzeit

    About the Company: Baptcare is a purpose-driven and faith-based organization working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disabilities, financially disadvantaged people, and those seeking asylum.At Baptcare, our values are deeply rooted in...

  • Support Coordinator

    vor 3 Wochen


    Melbourne, Österreich Immy Hijazi Vollzeit

    Are you on the lookout for a fulfilling career that allows you to positively impact the lives of people with disabilities?If you're a dedicated Support Coordinator with a passion for enabling individuals to live their best lives, we want to hear from you!About the role We are seeking a dedicated and experienced Support Coordinator to join our team in...

  • Support Coordinator

    vor 2 Monaten


    Melbourne, Österreich Mallee Family Care Inc Vollzeit

    MFC Community Legal Centre now open at 304 Oxide Steet Broken HillFor all enquiries Call: or Email: Mallee Family Care is providing Flood Relief Support Services.For all relief enquiries for Southern Mallee.Call: Or Email: Careers and Current Job VacanciesSupport Coordinator - NDISLocations: MilduraTenure: Part Time or Full TimeSalary: Remuneration will be...

  • Support Coordinator

    vor 2 Monaten


    Melbourne, Österreich Mallee Family Care Vollzeit

    MFC Community Legal Centre now open at 304 Oxide Street Broken HillFor all enquiries Call: or Email: Mallee Family Care is providing Flood Relief Support Services.For all relief enquiries for Southern Mallee.Call: Or Email: Careers and Current Job VacanciesSupport Coordinator - NDISLocations: MilduraTenure: Part Time or Full TimeSalary: Remuneration will be...


  • Melbourne, Österreich Buscojobs Vollzeit

    This job offer is not available in your country.About INX INX Software enables businesses to safely mobilise workforces and navigate health, safety, and environmental challenges in fast-paced, complex industries, to better protect people and the planet.We are a trusted partner with deep industry knowledge and expertise developed over 20 years.The depth and...

  • House Coordinator

    vor 12 Stunden


    Melbourne, Österreich Purple Support Vollzeit

    House Coordinator - Disability Service DeliveryPurple Support is dedicated to empowering individuals with diverse disabilities in Darwin, NT.Our mission is to eliminate barriers and enable people with disabilities to fully realise their rights and potential.We embrace the core values of 'TRUST.LOVE.CARE,' committing to making a meaningful and positive impact...