Account Manager
vor 3 Wochen
This is a Account Manager role with one of the leading companies in AU right now 🔥 -- Online Marketing Gurus -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Online Marketing Gurus 🧐🧐
**As an Account Manager, you will be responsible for:** - Be the first point of contact for clients and provide customer service within your assigned portfolio - Develop and grow relationships with all client stakeholders. - Maintain client satisfaction via service levels and anticipate customer needs. - On-board new clients, and present company documentation for client onboarding and reporting. - Manage, communicate and present project deliverables, timelines, expectations, goals and milestones to internal and external stakeholders. - Identify and pursue profitable growth opportunities in existing client portfolios. - Work with SEO & PPC teams to ensure cutting-edge SEO strategies & complimenting campaigns across other search, PPC & social channels. - Work with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients. - Responsible for ongoing training education to stay up to date with changes and developments in the industry. - Champion company Values, Purpose and Vision internally and externally. ## **Requirements** - Experience in Account Management, Client Services/Client Management in the digital marketing space - Agency experience preferred - Knowledge / Experience in SEO, PPC, Social Media Advertising and Web Builds. - Relationship builder who can quickly build rapport with all types of people. - Attention to detail - Excited about working in an always changing and evolving industry - Have a positive and can-do attitude - Able to understand and overcome challenges with your clients - Solutions and outcomes focused - Can manage multiple projects and work with various teams in a fast paced environment. **About OMG:** - Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results - Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives - Huge focus on employee development, engagement & growth opportunities - Hybrid-working - enjoy the great office vibe and the benefit of working from home - Largest independent agency in Australia - tripled revenue year in last 3 years - We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago - R&D investment, forefront of digital marketing, innovation - Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’ - We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact, we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds.
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