Community Engagement Specialist

vor 3 Wochen

Wien, Wien, Österreich Lingvano GmbH Vollzeit
About the Role

We are seeking a highly skilled Community Manager to join our team at Lingvano GmbH. As a key member of our Social and Partnerships team, you will be responsible for growing our online and social media presence by engaging with learners, managing our online communities, and promoting user-generated content.

Key Responsibilities
  • Proactively engage with existing and potential learners on online communities and social media platforms
  • Manage, moderate, and grow our online communities, including our Facebook group and Discord community
  • Promote and amplify user-generated content to foster a sense of belonging and engagement within the community
  • Stay up-to-date with the latest trends in community management, social media, and forums to continuously improve our strategies
  • Collaborate with cross-functional teams and contribute to the strategic development of community initiatives
  • Support the Social and Partnerships team in tracking community engagement metrics and sharing insights
Requirements
  • Professional fluency or native level in English and American Sign Language (ASL)
  • Deep insights on Deaf community and culture
  • Awareness of cultural sensitivities and nuances when it comes to Deafness
  • Proven experience in customer support and/or community moderation/management
  • Experience with social media platforms such as Facebook, Instagram, and TikTok, and community platforms such as Discord and Slack
  • Strong organizational, project management, and problem-solving skills
  • Excellent written communication skills and ability to adapt your style to Lingvano's tone of voice and brand identity
What's in it for you?

You will have the opportunity to contribute to building a successful brand with a clear social impact, and work alongside an international team of Deaf, hard of hearing, and hearing employees. This is a permanent, part-time position (20 hours per week).

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