Community Engagement Specialist
vor 4 Wochen
Lingvano GmbH is seeking a highly skilled Community Manager to join our team. As a Community Manager, you will be responsible for growing our online presence by engaging with learners on social media platforms and online communities.
Key Responsibilities:- Develop and implement strategies to increase engagement and grow our online communities on platforms such as Facebook, Instagram, and TikTok.
- Manage and moderate online communities, including our Facebook group and Discord community.
- Promote user-generated content to foster a sense of belonging and engagement within the community.
- Stay up-to-date with the latest trends in community management, social media, and forums to continuously improve our strategies.
- Collaborate with cross-functional teams to contribute to the strategic development of community initiatives.
- Support the Social and Partnerships team in tracking community engagement metrics and sharing insights.
- Professional fluency or native level in English and American Sign Language (ASL).
- Deep insights on Deaf community and culture.
- Awareness of cultural sensitivities and nuances when it comes to Deafness.
- Proven experience in customer support and/or community moderation/management.
- Experience with social media platforms and community platforms.
- Strong organizational, project management, and problem-solving skills.
- Excellent written communication skills and ability to adapt your style to Lingvano's tone of voice and brand identity.
You will have the opportunity to contribute to building a successful brand with a clear social impact, and work alongside an international team of Deaf, hard of hearing, and hearing employees.
This is a permanent, part-time position (20 hours per week).
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