Supply Chain Risk Management Onboarding Specialist
Vor 5 Tagen
Prewave GmbH is a dynamic company dedicated to making a positive impact on the world. Our innovative AI solutions help businesses identify and predict global supply chain risks. We aim to make supply chains more resilient, transparent, and sustainable.
What You Can Expect:
Competitive Compensation: EUR 2,396 gross monthly tailored to your qualifications, experience, and the role.
About the Job:
We are looking for an Implementation Manager who will support the onboarding and successful rollout of our supply chain risk management solutions for customers. Your main tasks will be:
- Oversee the implementation and onboarding of supply chain risk management solutions, guaranteeing a successful rollout for customers.
- Monitor and ensure data quality and resolve discrepancies as they arise.
- Keep track of onboarding status and implementation requirements, and communicate results to stakeholders.
- Collaborate closely with Customer Success to ensure customer happiness and rapid onboarding timelines.
- Continuously improve the implementation process, ensuring customer satisfaction and a smooth handover to the Customer Success team post-implementation.
Your Profile:
Must-haves:
- Very good Excel skills, tech-savviness, and ability to work with various technologies and online platforms.
- Highly reliable, detail-oriented, and able to adapt to diverse work environments.
- Familiarity or willingness to work in a high-paced start-up environment.
- Fluent English and German skills, both written and spoken.
- Valid work permit for Austria.
- Experience in a customer-facing role (e.g., customer success, onboarding, or project management).
- Completed higher education (HAK, HTL, Bachelor's Degree or equivalent).
- Previous experience in technical industry, procurement industry, or supply chain environment.
- Previous experience or exposure with EUDR or similar deforestation regulations.
Benefits:
Inclusive and Supportive Work Environment: Join a dynamic team in a welcoming and inclusive atmosphere. We celebrate diversity and are committed to fostering a workplace where all backgrounds, identities, and experiences are valued.
Work-Life Balance: Your well-being matters. Enjoy flexible working hours and options for working from home to promote a healthy balance between your professional and personal life.
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