IT Infrastructure Support Specialist

Vor 6 Tagen


Linz, Oberösterreich, Österreich Dynatrace Vollzeit

Job Title: Senior IT Support Engineer

We are seeking a skilled IT Support Engineer to join our Corporate IT Technical Support function. In this role, you will be the first point of contact for our employees, providing technical assistance and support for our modern Windows, MacOS, and Linux workstations.

  1. Monitor and respond to IT support requests and incidents through various communication channels and ticket systems
  2. Evaluate and resolve technical issues, escalating complex problems to backend teams as needed
  3. Configure, deploy, and maintain IT infrastructure, including hardware and software installations
  4. Collaborate with IT teams to develop and implement process improvements
  5. Provide training and support to employees on IT-related topics
  6. Ensure accurate inventory and disposal of IT assets
  7. Support the implementation of local and regional projects as part of global programs
  8. Work closely with colleagues to manage IT processes, services, and technologies

Requirements

  1. Completed IT education and relevant work experience
  2. Strong troubleshooting and diagnostic skills
  3. Focus on customer satisfaction and service orientation
  4. Experience with IT support and monitoring tools
  5. Knowledge of Microsoft and Apple operating systems
  6. Basic understanding of IT infrastructure and network environments
  7. Experience working with globally distributed IT teams

About Dynatrace

We are a leading software company creating real value for the largest enterprises and millions of end-users globally. We strive for a world where software works perfectly, and we are committed to innovation, collaboration, and growth.



  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Job Description:We are searching for a skilled IT Infrastructure Specialist to join our Corporate IT Technical Support function based in Linz. Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and cover the entire application...

  • IT Support Specialist

    vor 3 Wochen


    Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    We are seeking a skilled IT Support Specialist to join our team at Dynatrace Austria GmbH. As a key member of our Corporate IT Technical Support function, you will play a critical role in providing top-notch support to our employees.The ideal candidate will have a strong background in IT, with experience in troubleshooting and resolving technical issues. A...


  • Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    Job Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our Corporate IT Technical Support function based in Linz. In this role, you will be the first point of contact for our employees to enable their digital work life.Key Responsibilities:Monitor communication channels and ticket systems, and work on the...

  • IT Support Specialist

    vor 3 Wochen


    Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    We are looking for a skilled IT Support Specialist to join our Corporate IT Technical Support function in Linz. Dynatrace exists to make software work perfectly.Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data.Main ResponsibilitiesTaking...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    Discover a world where software works perfectly at Dynatrace Austria GmbH. We are seeking a highly skilled High-Tech IT Support Specialist to join our Corporate IT Technical Support function in Linz.The ideal candidate will have completed IT education and possess first-hand practical experience. Proficiency in Microsoft environment (OS, M365, Active...


  • Linz, Oberösterreich, Österreich voestalpine group-IT GmbH Vollzeit

    Wir suchen einen erfahrenen IT-Techniker:in, der als Service Desk Specialist bei uns arbeitet. Als zentrale Anlaufstelle für IT-Probleme und Anfragen sind wir die erste Adresse für unsere Kunden.Als Service Desk Specialist sind Sie für die Bereitstellung von technischem Support für unsere Endbenutzer:innen verantwortlich. Sie entgegennehmen...


  • Linz, Oberösterreich, Österreich ThermoFisher Vollzeit

    Company Overview: Thermo Fisher Scientific Inc. is a global leader in serving science, with annual revenue of approximately $40 billion.We empower our customers to make the world healthier, cleaner, and safer by delivering innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands.Job Summary: We are...

  • IT Support Specialist

    vor 3 Wochen


    Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    About the Role:As a key member of our Corporate IT Technical Support function, you will play a crucial role in ensuring the seamless digital work life of our employees. We are seeking a highly skilled IT Support Analyst to join our team in Linz.Key Responsibilities:Act as the first point of contact for our employees to enable their digital work life.Take...


  • Linz, Oberösterreich, Österreich voestalpine group-IT GmbH Vollzeit

    Wir suchen einen erfahrenen IT-Spezialisten, der sich auf die Infrastruktur von Collaboration-Systemen spezialisiert hat.Verantwortlichkeiten• Gestalten Sie den Betrieb und die Weiterentwicklung von MS Teams und zugehörigen Teams-Apps, um sicherzustellen, dass unsere Mitarbeiter effizient zusammenarbeiten können.• Führen Sie das Incident-Management...


  • Linz, Oberösterreich, Österreich ThermoFisher Vollzeit

    Job SummaryWe are seeking an IT System Engineer to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will be responsible for the design, development, testing, adaptation, and support of laboratory, automation, and manufacturing projects, following global standards. This role involves working with various teams, including...


  • Linz, Oberösterreich, Österreich Noir Vollzeit

    **Role Overview**We are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Noir. This is an exciting opportunity to work on cutting-edge projects and contribute to the growth and success of our organization.About the Role:Design, implement, and manage cloud infrastructure solutions using leading technologies.Collaborate with...

  • IT Specialist

    vor 3 Wochen


    Linz, Oberösterreich, Österreich IVM Technical Consultants Vollzeit

    We are seeking a highly skilled IT Specialist to join our team at {company}.As an IT Specialist, you will be responsible for providing technical support and maintaining the integrity of our systems. This is a great opportunity for a motivated and detail-oriented individual to grow their skills and contribute to our success.Key Responsibilities:Maintain and...


  • Linz, Oberösterreich, Österreich INDUSTRIE INFORMATIK GmbH Vollzeit

    Beschreibung der Stelle:Das Systemtechnik-Team der Industrie Informatik GmbH ist für die Betreuung und Wartung der Betriebssysteme, Datenbanken und Applikationsserver zuständig. Wir suchen einen erfahrenen IT-Infrastructure-TechnikerIn, der sich auf die Installation, Inbetriebnahme und Service von Infrastruktur, Betriebssystemen, Datenbanken und...

  • IT-Support-Techniker

    vor 3 Wochen


    Linz, Oberösterreich, Österreich voestalpine group-IT GmbH Vollzeit

    Übernehmen Sie die Herausforderung:Sie bieten unseren Kunden im gesamten voestalpine-Konzern einen zentralen Anlaufpunkt für alle IT-Anliegen. Durch die Bearbeitung von Incidents und Requests sowie das eigenständige Lösen von Problemen tragen Sie dazu bei, dass die IT-Infrastruktur auf dem neuesten Stand der Technik ist.Aufgaben:• Bearbeitung von...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    We are seeking a highly skilled Digital Support Specialist to join our Corporate IT Technical Support function in Linz, Austria. Our platform combines broad and deep observability with continuous runtime application security to provide answers and intelligent automation from data.As a key member of the team, you will be the first point of contact for...


  • Linz, Oberösterreich, Österreich Noir Vollzeit

    We are Noir, a leading Fintech company based in Linz, Austria. Our mission is to revolutionize private wealth management and financial software development.As a Senior Cloud Infrastructure Specialist, you will play a key role in shaping the technical direction of our company.Our latest product release has gained significant traction in the market, and we are...


  • Linz, Oberösterreich, Österreich Dynatrace Vollzeit

    Job DescriptionAs a Senior Customer Solution Engineer at Dynatrace, you will play a crucial role in our Global Customer Support team. Your primary responsibility will be to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. You will leverage your expertise in product, troubleshooting, and...


  • Linz, Oberösterreich, Österreich voestalpine group-IT GmbH Vollzeit

    Wir suchen einen erfahrenen IT-Support-Experten, der Teil unserer zentralen IT-Abteilung im voestalpine-Konzern wird. Als Mitglied unseres Teams bist du an der Betreuung von Mitarbeitenden und Businesspartnern beteiligt und unterstützt dabei die Gewährleistung einer reibungslosen Funktion der IT-Infrastruktur.BeschreibungAls Client Support Engineer trittst...


  • Linz, Oberösterreich, Österreich Dynatrace Austria GmbH Vollzeit

    About Dynatrace Austria GmbHAt Dynatrace, we're on a mission to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data.This enables innovators to modernize and automate cloud operations, deliver software faster and...


  • Linz, Oberösterreich, Österreich HYPO Oberösterreich Vollzeit

    Job Title: Cloud Computing SpecialistWe are seeking a skilled Cloud Computing Specialist to join our team at Company. As a critical member of our software development team, you will be responsible for designing, developing, and maintaining cloud-based infrastructure for our applications.**Responsibilities:*** Design and implement scalable cloud-based...