Junior Client Onboarding Specialist

Vor 2 Tagen


Wien, Wien, Österreich Erste Bank Vollzeit
Erste Group Bank AG is a leading banking group in Central and Eastern Europe, offering exciting career opportunities in an international environment. As a Junior Client Onboarding Specialist, you will be part of the Daily Banking Services team, responsible for providing a seamless digital experience to our clients. Your primary goal will be to ensure timely and accurate delivery of services to clients, while adhering to regulatory and compliance requirements.

The role involves preparing and processing client inquiries related to accounts and byproducts, working closely with customers, account managers, service center, and product management to maintain up-to-date client records. You will also assist with the resolution of client queries and issues, monitor and manage system updates for existing clients, and liaise with other departments to ensure timely delivery of services. Additionally, you will identify areas for process improvements and propose solutions to increase efficiencies and improve customer experience.

To excel in this role, you should have ongoing studies at a University or University of Applied Sciences with a background in economics, law, or banking and finance. Background knowledge in the banking industry, particularly in client support, compliance, or operations, is highly desirable. Excellent communication skills and the ability to interact with people in an intercultural and diverse environment are essential. Fluency in English is required, while proficiency in German is a plus.

As a Junior Client Onboarding Specialist, you can expect an exciting and challenging full-time job with a website as of January 2025. We offer support for your professional and personal development in a dynamic area and a guaranteed internship allowance of EUR 2,821.46 gross per month on a full-time basis. Our company values diversity and offers equal chances to everyone, irrespective of age, skin color, religious belief, gender, sexual orientation, or origin.

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