Global Process Optimization Specialist

Vor 4 Tagen


Bergheim, Österreich PALFINGER AG Vollzeit
Job Description

Company Overview:

PALFINGER AG is a leading manufacturer of innovative lifting solutions, and we are seeking an experienced professional to join our team as a Global Process Optimization Specialist.

Salary:

The minimum yearly gross salary for this position is EUR 52,197.04, based on full-time employment, with the opportunity for overpayment according to experience and qualifications.

Job Description:

We are looking for a skilled process expert to lead the analysis, standardization, and documentation of innovative global processes in the area of Digital Sales of Services and Claim Management. The successful candidate will be responsible for designing and maintaining engaging process documentation (BPMN) and training materials, conducting process implementation tasks, and providing training for our subsidiaries on-site.

Key Responsibilities:

  • Analyze and standardize global processes in Digital Sales of Services and Claim Management
  • Design and maintain process documentation and training materials
  • Conduct process implementation tasks and provide training for subsidiaries on-site
  • Evaluate and prioritize requirements in service areas and implement seamlessly with internal teams and external partners

Requirements:

To be successful in this role, you should have:

  • A completed technical or commercial education (HTL, FH, TU, or comparable)
  • Experience in service processes, with process management experience beneficial, particularly in digital sales of services or claim management
  • Strong analytical and conceptual thinking skills, with the ability to implement processes and standards
  • A personality that thrives in cross-functional teams and diverse cultural settings
  • Fluency in English, with German a plus

What We Offer:

PALFINGER AG offers:

  • Life balance through flexible working hours and freedom to organize your work
  • Performance-related compensation
  • Career and personal development opportunities in an international company
  • Voluntary social benefits through our company's health management program PALfit
  • Job ticket


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