Operations Intern
vor 4 Wochen
We are seeking a highly motivated and detail-oriented individual to join our Operations Team at CheckYeti GmbH. As an Operations Intern, you will play a vital role in ensuring the smooth operation of our supply and demand chains, providing exceptional support to external and internal stakeholders.
Key Responsibilities:
- Manage and monitor bookings in various markets
- Maintain day-to-day operations, including providing support to providers and customers
- Take ownership of and resolve cases efficiently, ensuring exceptional service for our providers and customers
- Communicate with providers and customers via different channels, providing top-notch service
- Build strong relationships with international providers and customers to craft unforgettable experiences
- Train and assist providers to utilize our back office and self-service tool to manage their bookings
- Identify and address process weaknesses within the operations team
- Collaborate with the Business Development and Content Team to find and implement creative solutions, prioritize tasks, and achieve common milestones
Requirements:
- Strong communication and time-management skills
- Fluency in English (C1) and one of our core languages (German, French, Italian, Spanish, Dutch)
- Ability to balance speed and attention to detail in work
- Team player with a willingness to learn and receive feedback
- Flexibility to work during public holidays and weekends/high season
- Passion for outdoor sports and/or the travel industry
- Current student, graduate in a social science or business-related field, or exceptional talent from diverse sectors
What We Offer:
- A comprehensive training program in operations, including insights into operations and team dynamics
- Opportunities for growth and responsibility from day one, with regular feedback and workshops
- Information sessions about each team, as well as focus sessions with the co-founders and department heads on how to start and manage a fast-growing online business
- A dynamic and international team environment, with a local office in the heart of Vienna
- Fun team events and activities, including beach volleyball games and access to AI tools like ChatGPT
- A 20% CheckYeti discount on exciting activities, such as skiing, boat tours, and scuba diving
- A CheckYeti Welcome Package, including a T-Shirt, Water Bottle, and Notepad
Benefits:
- Access to AI tools like ChatGPT
- A 20% CheckYeti discount on exciting activities
- The CheckYeti Welcome Package
We are excited to welcome a talented individual to our Operations Team and contribute to shaping the future of holiday experiences. If you are passionate about operations and eager to learn and grow, we encourage you to apply.
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