Technical Product Support Specialist
vor 3 Wochen
Applied Materials is the leader in semiconductor materials engineering solutions used to produce virtually every new chip and advanced display in the world.
We are seeking a Technical Product Support Engineer (TPS) to join our Implant Global Product Support (GPS) team in the Semiconductor industry for Applied Materials. The successful candidate will be based in Germany, but will require travel to any of our customers in Europe.
This position involves working as part of a cross-functional team to support New Product Introduction (NPI), First in Fab tool installations, and field/Customer escalations. You will participate in conferences with AMAT field service personnel and Customers, including Equipment, Process, and Section Managers.
Main Responsibilities:
- Support product introduction and first in fab tool installations in the field
- Travel to customer sites on short notice for Machine down, upgrades, and retrofits
- Participate in technical escalations conference calls
- Work off-shift hours and weekends when required
- Develop specialized expertise within an analytical/scientific area to perform complex work
- Create presentations, tables, and charts using PowerPoint and Excel to communicate project/issue status to AMAT Factory and Customer personnel
- Take on a team leadership role during onsite projects and escalations
- Exercise judgment to identify and solve problems that arise with little or no precedent
Requirements:
- Bachelor's Degree
- > 2 years VIISta Implant experience preferred, 4 - 7 Years semiconductor experience
- High School Diploma/GED, Trade School is a plus
- Hours: 1st Shift Monday to Friday F 8am – 5pm
- Travel greater than 50%
Compensation and Benefits:
The estimated salary for this position is approximately €60,000-€80,000 per year, depending on experience. Additionally, you can expect a comprehensive benefits package, including health insurance, retirement savings plan, and opportunities for professional growth and development.
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