Technical Support Specialist
vor 2 Wochen
Applied Materials is a leading provider of semiconductor materials engineering solutions, enabling the production of advanced displays and chips worldwide.
The company's expertise in modifying materials at an atomic level and on an industrial scale has transformed possibilities into reality.
About This RoleThis position is part of the Implant Global Product Support team in the Semiconductor industry for Applied Materials. The successful candidate will be based in Germany but will require regular travel to customers across Europe.
The Technical Product Support Engineer (TPS) will work closely with the Implant GPS team to support New Product Introduction (NPI), First in Fab tool installations, and field/Customer escalations.
This role requires face-to-face interaction with AMAT field service personnel, as well as customers, including Equipment, Process, and Section Managers.
The TPS will adhere to all Applied Materials safety protocols, work off-shift hours, travel, and perform basic/intermediate-level troubleshooting.
Key Responsibilities- Support product introduction and first-in-fab tool installations in the field
- Travel to customer sites on short notice for machine down, upgrades, and retrofits
- Participate in technical escalations conference calls
- Work off-shift hours and weekends when required
- Develop advanced specialized expertise within analytical/scientific areas
- Create presentations, tables, and charts using PowerPoint and Excel to communicate project/issue status
- Take on team leadership roles during onsite projects and escalations
- High School Diploma/GED; Trade School is a plus
- > 2 years VIISta Implant experience preferred; 4-7 Years semiconductor experience
- Compensation will accommodate experience
- Travel greater than 50%
The estimated salary for this role is €60,000 - €80,000 per annum, depending on experience and qualifications.
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