Technical Field Service Specialist
vor 4 Wochen
Estimated salary: €45,000 - €65,000 per year
About the RoleWe are seeking a highly skilled Technical Field Service Specialist to join our team in Bratislava, Slovakia. As a key member of our Global Blue technology team, you will be responsible for supporting internal clients and executing projects related to our IT systems infrastructure.
Main Responsibilities- Ensure that IT systems infrastructure on branch offices, refund offices, refunding agents, and merchants who use Global Blue IT solutions are supported and follow GB standards and governance.
- Support the delivery of refunding/validation kiosks, Issuing Solutions implementation projects (integrations included), and handle deployment, support, maintenance, and decommissioning of Global Blue IT systems.
- Assist in incident and problem resolution locally and stay up to date with current and upcoming technologies and concepts within your area of responsibility.
- Applicable IT education, University degree preferred.
- Excellent analytical and problem-solving skills.
- Customer service oriented, with operational
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