Global Operations Director

vor 3 Stunden

Eggelsberg, Oberösterreich, Österreich ABB Vollzeit
Unlock Your Potential in Delivery Scheduling

At ABB, we're committed to delivering exceptional customer experiences through efficient order processing. As our ideal candidate, you'll ensure seamless delivery scheduling, leveraging internal Group guidelines and service level agreements.

Main Responsibilities:

  • Team Leadership: Foster a high-performing delivery scheduling team, driving continuous improvement and growth.
  • Customer Service Strategy: Develop and review strategies to guarantee quality and punctuality of deliveries, exceeding customer expectations.
  • Optimization Plans: Design and implement plans to boost operational excellence and customer satisfaction, driving business results.
  • Delivery Reliability Targets: Monitor and define improvement actions to achieve set targets, ensuring timely deliveries.
  • Order Processing: Oversee the processing of customer orders, guaranteeing correct and timely deliveries.
  • Central Point of Contact: Serve as the primary point of contact for customer inquiries and orders, resolving issues promptly.
  • Cross-Functional Collaboration: Work with sales, logistics, and other teams to coordinate and resolve customer issues.

Requirements:

  • SAP Experience: Proven knowledge and practical experience working with SAP, driving process efficiency.
  • Delivery Scheduling Expertise: Extensive experience planning and managing delivery processes, ensuring smooth operations.
  • Order Handling Skills: Strong ability to process and manage customer orders, prioritizing accuracy and timeliness.
  • Strong Communication Skills: Effective communication and collaboration in an international environment, fostering teamwork and partnerships.

About Us:

We offer an exciting opportunity to grow your career in a dynamic, agile environment. Our flexible work models provide a perfect balance between work and personal life. Join us in shaping the future of automation and drive innovation with our innovative solutions. Estimated salary: $62,394 per year.

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