Retail Operations Manager

vor 2 Wochen

Wien, Wien, Österreich PAPER & TEA Vollzeit
Position Overview:

PAPER & TEA is more than just a retail brand; we are a hub for individuals to connect, share ideas, and explore the beauty of life through a sensory experience. Our commitment to quality and aesthetics allows us to craft an unparalleled atmosphere for our customers.

Key Responsibilities:

  • Oversee a dedicated and self-sufficient team that collaborates with transparency and enthusiasm.
  • Demonstrate commitment and implement innovative, solution-driven strategies in your role.
  • Foster an inviting environment in your PAPER & TEA Store that ignites passion and creativity.
  • Manage the operations of a PAPER & TEA Store along with your team.
  • Serve as a source of inspiration and motivation for your team.
  • Handle essential tasks including staff scheduling, inventory management, event coordination, onboarding, and team coaching.
  • Provide exceptional customer service, ensuring a memorable experience for all visitors.
  • Contribute creative ideas to strengthen our brand and community.

Candidate Profile:

  • Proven experience in management roles within retail, hospitality, or premium lifestyle sectors.
  • Excellent communication skills paired with a positive and approachable demeanor.
  • Lead by example, actively engaging with your team members.
  • Prioritize effective organization and team development.
  • Appreciate the value of people and foster respectful collaboration.
  • Meticulous attention to detail and commitment to high service standards.
  • Organized, self-sufficient, and skilled in recruitment and employee management.
  • Passionate about continuous learning and knowledge sharing.
  • Adept at networking and recognizing the importance of an engaged community.

Why Choose Us?

  • A culture centered on co-creation, proactive engagement, and mutual support.
  • Collaborative work environment where ideas are shared and successes celebrated.
  • Flat organizational structure promoting transparency, trust, and equality.
  • A diverse and open-minded team in a dynamic company setting new benchmarks.
  • Employee benefits, discounts, and a nurturing workplace atmosphere.

About PAPER & TEA:

We are a unique brand that transcends traditional categories, delivering inspiring and innovative experiences. Our internal culture thrives on co-creation, proactive initiatives, and collective support. Externally, we aim to connect individuals and spaces with warmth and joy, breaking down barriers and fostering understanding. With a growing presence across multiple countries and an international online platform, we are dedicated to enriching lives.

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