Technical Product Support Specialist
vor 24 Stunden
Job Summary:
The Technical Product Support Engineer will work as part of the Implant Global Product Support team in the Semiconductor industry for Applied Materials. This role will be based in Germany, but will require travel to customers in Europe. The successful candidate will participate in New Product Introduction, First in Fab tool installations, and field/Customer escalations. They will work closely with AMAT field service personnel and customers, including Equipment, Process, and Section Managers.
Key Responsibilities:
- Support product introduction and first in fab tool installations in the field
- Travel to customer sites on short notice for Machine down, upgrades, and retrofits
- Participate in technical escalations conference calls
- Work off-shift hours and weekends when required
- Develop advanced specialized expertise in analytical/scientific areas
- Create presentations, tables, and charts using PowerPoint and Excel
- Take on team leadership roles during onsite projects and escalations
- Exercise judgment to identify and solve complex problems
Requirements:
- High School Diploma/GED, Trade School a plus
- > 2 years VIISta Implant experience preferred, 4-7 years semiconductor experience
- Travel greater than 50%
Additional Information:
This role requires a strong understanding of semiconductor technology and materials engineering. The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.
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