Senior Hotel Operations Manager
vor 1 Monat
Corecruitment is seeking a seasoned General Manager to lead our luxury hotel to new heights. As a key member of our team, you will be responsible for overseeing all aspects of hotel operations, from guest services to financial performance. Your task will be to ensure the hotel provides the highest standards of luxury, service, and hospitality while achieving profitability and growth. This role is critical for maintaining the hotel's brand reputation, enhancing guest satisfaction, and ensuring compliance with corporate and regulatory standards. Key Responsibilities: **Leadership and Strategy** Develop and execute the hotel's long-term strategy, aligned with the owner's vision and market conditions. Lead the hotel's executive team, setting goals for department heads and providing guidance on operational improvements. Foster a high-performance culture focused on teamwork, innovation, and continuous improvement. Stay informed of industry trends and best practices to ensure the hotel remains competitive. **Guest Experience and Satisfaction** Ensure all guests experience exceptional service that reflects the 5-star brand standard. Regularly interact with guests to gather feedback and respond to concerns or complaints. Oversee the implementation of guest service programs, VIP experiences, and amenities tailored to the hotel's clientele. Drive continuous improvement in service delivery by training and mentoring staff. **Financial Management** Prepare and manage the hotel's annual budget, forecasting, and financial reports. Monitor financial performance, including revenue, costs, and profitability metrics. Implement revenue management strategies to maximize room occupancy, average daily rate (ADR), and revenue per available room (RevPAR). Oversee cost control initiatives, ensuring profitability while maintaining service quality. **Operations Management** Supervise all operational departments, including front office, food & beverage, housekeeping, maintenance, and security. Ensure the property is impeccably maintained, adhering to luxury standards in both guest-facing and back-of-house areas. Oversee procurement and supplier relationships, ensuring high-quality materials and services at competitive prices. Implement health, safety, and hygiene protocols in compliance with local regulations and brand standards. **Human Resources and Talent Development** Lead the recruitment, training, and development of high-calibre staff at all levels. Foster a positive work environment that promotes employee engagement, satisfaction, and retention. Evaluate team performance regularly, identifying opportunities for further training and development. Ensure compliance with labour laws and hotel policies regarding employee management. **Sales, Marketing, and Revenue Generation** Collaborate with the sales and marketing team to develop and execute strategies to attract guests, including partnerships, events, and promotions. Oversee the development of marketing materials and digital presence to enhance brand visibility. Build relationships with key stakeholders, such as travel agencies, corporate partners, and high-profile clients. Drive efforts to position the hotel as a destination for business, leisure, and high-profile events. **Compliance and Risk Management** Ensure the hotel complies with all local, state, and federal regulations, including labor, safety, and environmental laws. Manage risk through proactive measures in security, data protection, and financial practices. Regularly audit operational processes to mitigate risks and enhance efficiency. Key Competencies and Skills: **Leadership** Ability to inspire and manage a large team, drive performance, and create a culture of excellence. **Financial Acumen** Strong understanding of financial statements, budgeting, and profit and loss management. **Guest Focus** Commitment to providing exceptional luxury service and ensuring guest satisfaction. **Problem-Solving** Ability to handle complex situations and make decisions quickly in a fast-paced environment. **Communication** Strong verbal and written communication skills, with fluency in German and English Languages. **Adaptability** Ability to adjust strategies based on changing market conditions and internal needs. **Attention to Detail** High standards for quality in all aspects of hotel operations. Requirements: Bachelor's degree in hospitality management, Business, or a related field (MBA preferred). Minimum 10 years of experience in the hospitality industry, with at least 5 years in a senior management role in a 5-star or luxury hotel. Proven track record of driving financial results while maintaining high guest satisfaction. Strong knowledge of luxury hotel operations, service standards, and brand management. Proficiency in hotel management systems and financial software. Preferred: Multilingual capabilities, ideally in German and English. Experience managing high-end F&B operations and events.
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Senior Hotel Operations Manager
vor 4 Wochen
Wien, Wien, Österreich Michael Page VollzeitWe are excited to partner with a leading hotel group to find a talented General Manager. The ideal candidate will have a strong background in hospitality and experience leading high-performing teams.Key Responsibilities:Oversee all hotel operations to ensure high service standards and profitability.Lead and motivate staff to create a positive work...
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Hotel Operations Manager
vor 4 Wochen
Wien, Wien, Österreich DO & CO - Aktiengesellschaft VollzeitHotel Operations ManagerWir suchen einen erfahrenen Hotel Operations Manager, der unsere täglichen Betriebsprozesse leiten und sicherstellen kann, dass unsere Qualitätsstandards und unser Gästeservice auf hohem Niveau gehalten werden. Als wichtiger Teil unseres Teams wird er eng mit dem Housekeeping Manager zusammenarbeiten, um sicherzustellen, dass die...
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Senior Operations Manager
vor 20 Stunden
Wien, Wien, Österreich Erste Operations GmbH VollzeitWir suchen einen erfahrenen Senior Operations Manager, der unser Team bei der Führung von Wohn- und Konsumfinanzierungen unterstützt. Berufsfeld: Banking OperationsAls Teil der Erste Group führt die Erste Operations GmbH wichtige Servicetätigkeiten für Finanzdienstleister durch. Unsere Zielsetzung ist es, unsere direkten Kund*innen, die...
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Wien, Wien, Österreich Hotel Regina VollzeitÜberblick über unser Unternehmen:Das Hotel Regina in Wien ist ein fester Bestandteil der Wiener Innenstadt.Es steht in unmittelbarer Nähe zu vier weiteren Hotels: Hotel Regina, Hotel Royal, Graben Hotel und Hotel Johann Strauss.Das Hotel Regina ist Teil eines umfassenden Portfolios, das neben drei italienischen Restaurants auch einen österreichischen...
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Hotel Operations Director
vor 2 Wochen
Wien, Wien, Österreich Michael Page VollzeitHotel Operations DirectorWe are partnering with a leading hotel group to find a highly experienced Hotel Operations Director. The role requires a strong leader who can oversee all hotel operations, ensuring high service standards and profitability.Leadership AccountabilityProven track record managing a hotel, ideally at an upscale level, with a focus on...
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Hotel Operations Manager
vor 1 Woche
Wien, Wien, Österreich Mandarin Oriental, Vienna VollzeitThe Mandarin Oriental, Vienna is seeking a highly skilled and experienced Hotel Operations Manager to join their team. As a key member of the pre-opening team, you will be responsible for overseeing the smooth operation of the hotel's day-to-day activities.Key Responsibilities:Leading the Stewarding team including rostering, training, coaching, and engaging...
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Hotel Operations Manager
Vor 6 Tagen
Wien, Wien, Österreich Mandarin Oriental, Vienna VollzeitJob OverviewWe are seeking an experienced Hotel Operations Manager to join our team at Mandarin Oriental, Vienna. As a key member of our hotel operations department, you will be responsible for overseeing the daily housekeeping operations and ensuring that our guests receive exceptional service.
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Luxury Hotel Operations Manager
vor 2 Wochen
Wien, Wien, Österreich Mandarin Oriental, Vienna VollzeitJob SummaryWe are seeking an experienced Luxury Hotel Operations Manager to join our team at the Mandarin Oriental, Vienna. The successful candidate will be responsible for leading the Stewarding team and ensuring the highest standards of cleanliness and hygiene throughout the hotel.About UsThe Mandarin Oriental, Vienna is a luxury hotel located in a...
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General Manager
vor 4 Wochen
Wien, Wien, Österreich Marriott International VollzeitAbout the RoleThe General Manager will be responsible for overseeing the overall operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth. This role requires a seasoned leader with a proven track record in luxury hotel management, sales leadership, and operational execution.Key ResponsibilitiesDevelop and implement business...
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Hotel Operations Manager
vor 1 Monat
Wien, Wien, Österreich DO & CO Hotel Vienna VollzeitÜberblickWir suchen einen erfahrenen Hotelbetriebsleiter, der unsere täglichen Operationen leiten und unsere Qualitätsstandards sicherstellen kann. Der perfekte Kandidat sollte eine Führungsposition in der Hotellerie innehaben und sehr gute Deutsch- und Englischkenntnisse besitzen.VerantwortlichkeitenLeitung des täglichen Hotelbetriebs und...
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Hotel-Operations-Leiter/in
vor 4 Wochen
Wien, Wien, Österreich DO & CO - Aktiengesellschaft VollzeitHotel Operations ManagerWir suchen einen erfahrenen Hotel-Operations-Leiter/in, der unsere täglichen Hotelbetriebsprozesse leiten und sicherstellen kann, dass unsere Qualitätsstandards und unser Gästeservice auf höchstem Niveau sind.Verantwortlichkeiten:Leitung des täglichen Hotelbetriebs und Sicherstellung unserer Qualitätsstandards und unseres...
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Hotel Operations Supervisor
vor 3 Wochen
Wien, Wien, Österreich Marriott International VollzeitAt Marriott International, we're seeking a seasoned professional to oversee the smooth operation of our front desk area. As a Front Desk Manager, you will be responsible for ensuring seamless guest experiences and effective team collaboration.Key Responsibilities:Coordinate front desk activities, including guest services and concierge duties.Deputize for the...
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Hotel-Operations-Leiter/in
vor 4 Wochen
Wien, Wien, Österreich DO & CO - Aktiengesellschaft VollzeitHotel-Operations-Leiter/inWir suchen einen erfahrenen Hotel-Operations-Leiter/in, der unsere täglichen Betriebsprozesse leiten und sicherstellen kann, dass unsere Qualitätsstandards und unser Gästeservice auf hohem Niveau gehalten werden.Leitung des täglichen Hotelbetriebs und Sicherstellung unserer Qualitätsstandards und unseres GästeservicesEnge...
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Hotel Manager
vor 2 Wochen
Wien, Wien, Österreich Hotel Indigo Vienna - Naschmarkt VollzeitHerausforderung und EntwicklungAls Assistant General Manager bei dem Hotel Indigo Vienna - Naschmarkt bieten wir Ihnen die Möglichkeit, Ihre Fähigkeiten und Erfahrungen in einem dynamischen Umfeld einzubringen. Wir suchen nach einer Person, die sich für die Herausforderungen und die Möglichkeiten der Hotelbranche begeistert.
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Hotel Area Manager
vor 1 Monat
Wien, Wien, Österreich H2 Hotel Wien VollzeitBerufsbildWir suchen einen erfahrenen Hotel Area Manager, der unsere Hotels in Österreich und Ungarn erfolgreich leitet.AufgabenVerantwortung für die Einhaltung gesetzlicher Vorgaben und interner StandardsImplementierung und Überprüfung von Unternehmensstandards und ProzessenForecast- und Budgeterstellung für die Hotels und Kontrolle der...
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Sales Director
vor 2 Wochen
Wien, Wien, Österreich Mandarin Oriental Hotel Group Limited VollzeitKey ResponsibilitiesAs Assistant Director of Sales, you will be responsible for the following key duties:Develop and execute a sales plan targeting revenue, customers, and market segments in collaboration with the Director of Commercial Strategy.Provide leadership to optimize revenue potential and drive sales strategy implementation.Collaborate closely with...
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Hotel Manager
vor 4 Wochen
Wien, Wien, Österreich Hotel Imperial Vienna, A Luxury Collection Hotel VollzeitÜber die StelleWir suchen einen erfahrenen Hotel Manager, der unsere Gäste auf höchstem Niveau betreut. Als Leiter der Hotelabteilung sind Sie für die Leitung des gesamten Hotelbetriebs verantwortlich und sorgen dafür, dass unsere Gäste eine unvergessliche Erfahrung machen.AufgabenDie Leitung des Hotelbetriebs und die Verantwortung für die...
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Wien, Wien, Österreich Hotel Regina VollzeitBeschreibung des JobsWir suchen eine engagierte Person für die Leitung unserer Gastronomieabteilung in unserem traditionsreichen Wiener Hotel. Als Operations Manager Food sind Sie verantwortlich für die strategische Entwicklung und Umsetzung von Konzepten, die unsere Gäste zufriedenstellen.Aufgaben:Die Leitung aller F&B-Serviceabläufe im Hotel...
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Executive Hotel Director
vor 2 Stunden
Wien, Wien, Österreich Michael Page VollzeitMichael Page is excited to be partnered with a leading hotel group who are seeking an Executive Hotel Director.OverviewWe are looking for a seasoned hospitality professional to lead our hotel team in achieving exceptional results. As the ideal candidate, you will possess strong leadership skills and experience in managing high-performing teams.This is an...
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Senior Cabin Operations Manager
vor 2 Wochen
Wien, Wien, Österreich ISG Personalmanagement GmbH VollzeitJob Title: Senior Cabin Operations ManagerJob Summary:Avcon Jet is a dynamic and growing aviation company specializing in global aircraft management and charter operations. We are seeking a highly experienced and skilled Senior Cabin Operations Manager to lead and manage the team of flight attendants for our fleet.Responsibilities:• Oversee and manage the...
