Senior Property Operations Manager
Vor 6 Tagen
Viridis Real Estate Services GmbH is a prominent property company specializing in acquiring and managing high-value real estate assets to generate stable income streams and long-term capital growth. The company focuses on investing in real estate projects with significant redevelopment potential, primarily in established locations such as London, as well as emerging European cities like Austria, Germany, Portugal, and Spain.
Job OverviewWe are seeking a highly skilled Senior Property Operations Manager to join our team in Vienna. As a key member of the Operational Management team, you will be responsible for the day-to-day management of planned and reactive maintenance across LUMIS Living EU properties. Your primary objective will be to ensure that Tec PM, H&S, and FM management aligns with company policies, procedures, and industry best practices.
Key Responsibilities- Customer Experience:
- Develop and maintain professional working relationships with site GMs and stakeholders.
- Maintain regular contact through meetings, working groups, etc.
- Operational:
- Ensure compliance with statutory regulations, health, and safety, and environmental policies.
- Determine scope of Tec PM, asset management, and facility management covered in the FM requirements of Hausverwaltung & Technische Hausverwaltung.
- Maintain digitized schedules for maintenance and compliance.
- Oversee maintenance teams and subcontractors to meet service level agreements (SLAs).
- Deliver operational reports and share best practices.
- Monitor productivity and ensure job scheduling meets SLAs and KPIs.
- Support FM soft services, security, and cleaning contract management.
- Financial:
- Prepare monthly accounts and support budget development.
- Analyze cost reports to improve operational efficiencies.
- People Management:
- Lead, train, and motivate your team to meet performance standards.
- Conduct appraisals and develop talent within your region.
- Maintain a customer-focused approach and ensure proper training for maintenance teams.
To succeed in this role, you will need:
- Experience in a similar role within student co-living or hospitality.
- A strong background in customer-focused environments.
- Proficiency with FM systems, BMS, and PPM tools.
- Knowledge of Health & Safety regulations and property compliance.
- A proven track record of meeting financial targets and managing workloads.
We provide:
- A central workplace in Vienna with excellent public transport connections.
- Opportunities for career advancement to leadership roles.
- A dynamic and varied role in the field of student housing.
- Being part of a young, dedicated team with a flat hierarchy.
- An estimated annual gross salary of EUR 53,000, with potential adjustments based on qualifications and experience.
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