Critical Environment Technician Manager

vor 2 Monaten


Wien, Wien, Österreich Microsoft Vollzeit

About the Role

We are seeking a highly skilled and experienced Critical Environment Technician Manager to join our team at Microsoft. As a key member of our Cloud Operations & Innovation (CO+I) team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services.

Responsibilities

As a Critical Environment Technician Manager, you will be responsible for:

  • People Management
    • Empower and develop a high-performing team of operations specialists
    • Model, coach, and care for team members to achieve success
  • Equipment and Systems Operations
    • Oversee and coach team members in the inspection and maintenance of critical environment-related facility equipment
    • Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms
    • Respond to and lead incident response teams for abnormal conditions
  • Equipment and Systems Maintenance
    • Guide and oversee various types of maintenance and repairs following standard operating procedures
    • Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting
  • Critical Environment Culture
    • Ensure safety and security requirements are followed and met for the work of themselves and others
    • Maintain safe working conditions and escalate immediately when unsafe working conditions are observed

Requirements

To be successful in this role, you will need:

  • High School Diploma, GED, or equivalent
  • Mission critical services work or equivalent experience
  • Ability to meet Microsoft, customer, and/or government security screening requirements

Preferred Qualifications

We also look for candidates with:

  • Associate's Degree or technical trade certification
  • People management experience

Benefits

As a Microsoft employee, you will enjoy a range of benefits, including:

  • Industry-leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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