Amazon Web Services | Technical Account Manager, Es
Vor 5 Tagen
Our mission is to be Earth's most customer-centric company.
This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Sales and Customer Success
Full-time
Office | Melbourne, VIC, Australia
Senior · A role for someone with advanced knowledge and skills.
May involve mentoring, leading others or specialisation.
Typically at least 5 years of experience.
AWS is where innovation, risks, and ideas are celebrated.
We are builders, we try new things, and imagine big dreams.
It is still Day 1 for us, and we are looking for curious and passionate people to expand our diverse teams of thinkers, testers, and doers.
About the Role As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.
You will work backwards from your customer to define a support strategy and deliver expert advice.
What You'll Be Responsible For Ensure the top of the sales pipeline is adequately filled with quality leads.
Customer Advocacy and Feedback: Advocate for customers by providing feedback to internal teams on how to better meet customer needs.
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities.
Skills You'll Need Works with others by being open, clear in communication and listening to achieve goals.
Results orientation: Focuses on outcomes and the steps it takes to achieve them.
Problem solving: Identifies problems and develops logical solutions that address the problems.
Meet the Team Amazon Web Services (AWS) supports sales and focuses on customers and prospects across ANZ, moving new customers on to AWS and working with existing customers to realize transformational opportunities within their business enabled by the Cloud.
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