Retail Collections Officer
Vor 7 Tagen
Who We Are
Integrity.
Quality.
Humanity.
Commitment Innovation. These are our values and not only what we stand by but what we stand for.
We believe in empowering people.
We create and deliver solutions.
We give back to the community.
We think differently and we do it better.
Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for.
At John Deere Financial, you'll make what isn't possible today, tomorrow's reality.
Our financial products and services are helping our key partners secure the best innovative technology and products to enable others to be smarter about how they use the land.
Working with the latest technology, collaborating with the best and brightest in the field, expanding your knowledge and honing your skills - all are key components of the John Deere team.
Why Join Us? At John Deere Financial, you are empowered to create a career that will take you to where you want to go.
Here, you'll enjoy the support to think outside the box and the advanced tools and technology that foster innovation and achievement.
We are a Global company that truly values its people and provides a broad range of benefits which include a competitive remuneration package, flexible working, social activities, health and safety programs and ongoing training and development opportunities along with other Benefits like:
Friendly and inclusive company culture where wellbeing of our employees is at the forefront of everything we do. A mature outlook on flexible work arrangements which allows you to truly balance work and life. Professional Development (Higher Education, Training & Memberships) 14.5% Super if you choose to go with John Deere Mercer Super Plan Paid Parental leave – 16 Weeks for new parents Annual Leave loading Purchase Leave & Paid Community Leave We embrace and strive for a workforce that is as diverse, talented and passionate as the communities in which we live and operate, and to provide a workplace where people feel included, valued and supported.
We welcome applications from all backgrounds and believe that by understanding and respecting each other's differences we will perform at our best
Position : Retail Collections Officer
Job Grade : 05
Hiring Manager : Mark Saunders
The Opportunity At John Deere Financial (JDF), we believe in building strong customer relationships throughout the lifecycle of our services.
We are seeking a dedicated Retail Collections Officer to join our Collections team.
In this role, you will focus on understanding customer requirements and resolving past due accounts while providing exceptional service.
Your proactive approach will help identify patterns and issues, driving collaboration for process and system improvements.
Role Objectives : Maintain effective relationships with retail customers and our dealership network by addressing their account needs throughout the loan lifecycle. Collect past due accounts, including advanced past dues, using effective telephone negotiation techniques to preserve lender / customer relationships. Evaluate customer credit reports, analyze past payment habits, and assess the validity of customer information statements. Respond to and resolve complex escalated service issues and requests. Approve deferrals, contract rewrites, refinances, novations, and substitutions within prescribed guidelines. Ensure compliance with JDF's Due Diligence and AML requirements. Coordinate repossession of equipment with Area Sales Managers, John Deere dealers, or repossession vendors, and manage the sale of repossessed equipment in conjunction with dealers and auction houses. Assist in coordinating collection activities with appropriate dealer and company personnel to protect JDF assets and take the correct course of action. Provide backup and support for other customer-related tasks as required by the department. Assist in problem-solving, training, and mentoring less experienced team members. Identify process improvement opportunities to enhance the overall Customer and Dealer Experience. Undertake various other duties, including special projects as needed. About You You are a self-motivated, results-focused individual with a keen attention to detail.
In addition, you have:
Advanced collections skills with a strong background in credit assessment. Basic to advanced credit skills and understanding of credit underwriting. Proven negotiation experience and customer relationship management. Solid attention to detail and a results-focused mindset. Self-motivated and able to work independently. Previous collections experience is essential. Basic understanding of accounting principles (e.g., journals). Quick learner who is well organized and proactive. Ability to identify and implement process improvements effectively. If you have the experience outlined above, and the passion to succeed, we would love to hear from you
Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team.
Applications for this position will close at close of business January 13, 2025.
Note : Appropriate work authorisations are required in this country prior to application.
John Deere believes in the power of diversity in the workforce and we are committed to creating an inclusive environment for all employees.
John Deere Australia is proud to be recognised by Diversity Council Australia Ltd as an Inclusive Employer for three consecutive years: 2021-2024.
John Deere is proud to collaborate with WORK180 - an international jobs network that connects smart businesses with talented women.
#J-18808-Ljbffr
-
Collections Officer
vor 3 Monaten
Melbourne, Österreich Now Finance Group VollzeitJoin our fantastic in-house Late-Stage Collections Team at NOW Finance!NOW Finance is an Australian-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution.As a NOW Finance Late-Stage Collections Officer, you will play a pivotal role in liaising with our valued customers, providing excellent customer...
-
Collections Officer
vor 4 Wochen
Melbourne, Österreich Mars Recruitment Australia VollzeitCollections Officer job opportunity with a large utilities business located in Melbourne CBD on an initial 2-month contract.The Role:Initial 2 month temporary contract with view for extension.Eastern suburbs of Melbourne.Hybrid working (3 days in the office & 2 days WFH / week).$35 - 38PH + Super.Must have experience in managing medium-large payroll.Key...
-
Senior Collections Officer
vor 2 Wochen
Melbourne, Österreich Healthscope Hospitals VollzeitAre you an experienced and enthusiastic Collection Officer, looking for an exciting opportunity in healthcare? You will bring strong collections and stakeholder management expertise as well as strong organisational skills to maximise cashflow and mitigate bad debt.As a Collection Officer your main responsibilities will include:Daily follow up of overdue...
-
Collections Officer
vor 4 Wochen
Melbourne, Österreich Transurban VollzeitWorking at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day.We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.About the role ? Exciting opportunity for an experienced...
-
Senior Collections Officer
vor 3 Wochen
Melbourne, Österreich Healthscope Hospitals VollzeitAre you an experienced and enthusiastic Collection Officer, looking for an exciting opportunity in healthcare?You will bring strong collections and stakeholder management expertise as well as strong organisational skills to maximise cashflow and mitigate bad debt.As a Collection Officer your main responsibilities will include: Daily follow up of overdue...
-
Systems & Collections Officer
Vor 2 Tagen
Melbourne, Österreich City Of Darwin VollzeitThe Systems & Collections Officer will oversee the daily operations of the collections team, ensuring efficient execution of tasks related to collection development and acquisitions.This role supports the Collections Librarian in maintaining relevant, inclusive, and accessible library collections that meet community needs.Key tasks: Coordinate a team of...
-
Systems & Collections Officer
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitAccounts Receivable / Credit Control (Accounting) The Systems & Collections Officer will oversee the daily operations of the collections team, ensuring efficient execution of tasks related to collection development and acquisitions.This role supports the Collections Librarian in maintaining relevant, inclusive, and accessible library collections that meet...
-
Collections Officer
vor 2 Monaten
Melbourne, Österreich The Pica Group VollzeitWe asked our people what made working at PICA special, and they highlighted that we offer a sense of Belonging, we have Flexible ways of working, we're Making a Difference every day, your career journey provides Challenge and Growth, and you'll enjoy our PICA Perks.About the role We are on the lookout for a super organised and dedicated Collections Officer...
-
Rates Collection Officer
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitMaryborough, Hervey Bay & Fraser Coast QLDPosition : Accounts Receivable / Credit Control (Accounting)Sector : Government - Local (Government & Defence)Employment Type : Full time At Fraser Coast Regional Council, our people are our most important asset and central to achieving our purpose of Building Better Communities Together.What we are looking for : Due...
-
Loyalty & Crm Manager - Melbourne - Lead Retail
vor 2 Wochen
Melbourne, Österreich Lead Retail VollzeitThe Loyalty & CRM Manager plays a pivotal role in developing and implementing customer loyalty and customer relationship management strategies for this Fashion Client.Based in Melbourne, this full-time position involves leading the design, execution, and optimisation of Loyalty & CRM initiatives to drive customer retention, engagement, and lifetime value.Key...
-
Melbourne, Österreich Tideri Jobbörse VollzeitJoin our fantastic in-house Late-Stage Collections Team at NOW Finance!NOW Finance is an Australian-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution.As a NOW Finance Late-Stage Collections Officer, you will play a pivotal role in liaising with our valued customers, providing excellent customer...
-
Collections Lead
vor 1 Monat
Melbourne, Österreich Agl Energy Vollzeittime left to apply End Date: November 29, 2024 (2 days left to apply)job requisition id R-0019400Join the change.Together, we'll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL.We're re-imagining how homes and business live and work across the country...
-
Senior Retail Underwriter
vor 3 Monaten
Melbourne, Österreich Retail Insider Media Ltd VollzeitSenior Retail Underwriter page is loadedSenior Retail UnderwriterApplylocationsMelbourne, AU-AIA Australia, AU-AIA Australia: 135 Coronationtime typeFull timeposted onPosted Yesterdayjob requisition idJR-37246BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us....
-
Collections Supervisor
vor 3 Monaten
Melbourne, Österreich AIG VollzeitWho we are? American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse...
-
Collections Supervisor
vor 3 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitWho we are?American International Group, Inc. (AIG) is a leading global insurance organization.Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.These diverse offerings...
-
Collections Analyst
vor 3 Monaten
Melbourne, Österreich Aig VollzeitWho we are:American International Group, Inc. (AIG) is a leading global insurance organization.Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.These diverse offerings...
-
Sb Collections Associate
vor 1 Monat
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSB Collections AssociateDepartment: AR Customer Services Ops Financial Wellbeing AssisDivision: Australia RetailLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Small Business Collections...
-
Sb Collections Associate
vor 2 Monaten
Melbourne, Österreich Australia And New Zealand Banking Group Limited VollzeitSB Collections AssociateDepartment: AR Customer Services Ops Financial Wellbeing AssisDivision: Australia RetailLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Small Business Collections...
-
Safety Advisor
vor 1 Monat
Melbourne, Österreich Global Retail Brands VollzeitOccupational Health & Safety (Human Resources & Recruitment)Full timeCompetitive salary + Discounts on all our productsWe are excited to share an incredible opportunity within Global Retail Brands, Australia's leading specialty kitchenware and homewares retailer, with a thriving network of over 260 stores nationwide.About the Role: Reporting to the Health &...
-
Safety Advisor
vor 2 Monaten
Melbourne, Österreich Global Retail Brands VollzeitOccupational Health & Safety (Human Resources & Recruitment)Full timeCompetitive salary + Discounts on all our productsWe are excited to share an incredible opportunity within Global Retail Brands, Australia's leading specialty kitchenware and homewares retailer, with a thriving network of over 260 stores nationwide.About the Role: Reporting to the Health &...
