Account Manager
vor 1 Monat
Account & Relationship Management (Sales) Full time As a trusted Account Manager, you will be responsible for providing superior customer experiences, nurturing a select portfolio of TGE's most valued clients, and identifying cross-selling and upselling opportunities.
You'll achieve your 'share of wallet' optimization targets by consistently engaging/consulting with your clients, via both regular face-to-face meetings, as well as over MS Teams calls.
Your portfolio will include circa twenty clients, with annual revenues up to five million dollars.
Some interstate travel may be required on occasion.
TGE is an Australian company that employs over 15,000 people and continues to enjoy huge market share & growth, and that's why Team Global Express is recognized as Australia's largest intermodal logistics provider.
You could be a pivotal part of this success, helping to drive both your career and our business to new heights.
Typical duties & responsibilities will include (but are not limited to): Prepare and present monthly and quarterly reports for all customers within your portfolioReview, integrity check, and ensure all revenue, rates, cost modeling, billing details, and contractual arrangements are in the system and validUndertake complete customer profitability modeling to ensure that each customer is meeting appropriate profitability benchmarksFoster and maintain strong working relationships with management, operational staff, and driversEstablish competitor/market information profile and report market activities to managementWhat are we ideally looking for in an Account Manager?
What's important? 2+ years experience within a sales or account management position, ideally within a service solutionExperience within the logistics, transportation, supply chain, and/or heavy industriesA high level of solution selling/negotiation/presentations experienceStrong analytical and numerical ability and comprehensionKey personality traits & characteristics would include positivity, tenacity, resilience, continuous improvement mindset, and results/outcomes focusedYou take pride in your work, you're driven/energetic, and dedicatedExtra points for the following (not essential though): Power BI expertiseBusiness and/or logistics degreeThis role can be based from our offices at Melbourne Airport (ample parking available).
Why TGE? Recognized by LinkedIn as being one of the top 10 Australian companies to grow your career (2023 & 2024)Competitive salaries, 82% of our employees considered salaries competitive/highRealistic targets, current team is meeting & exceeding targets, meaning significant commissions and incentive paymentsReally great culture within the sales & AM teams, and all the teams that support themMon-Fri, 9-5 type hours/flexible working environmentEmployee Recognition & Rewards ProgramsWork180 Endorsed 'Employer for all Women'Discounts via the likes of Coles Express, G'Day Rewards, Officeworks & Hertz etc.Purchase of Leave optionsNovated Lease optionsSuperannuation salary sacrifice optionsUp to 14 weeks paid primary carers parental leaveSuperannuation for unpaid parental leave up to 12 months (additional 6 months for extended care)Free access to Skillsoft Percipio Learning, as well as having recently implemented our very own training academyWe offer our staff an employee assistance program (24/7), encouraging well-being & mental healthStrong Corporate Social Responsibility (CSR) business modelAdditional Information We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.
As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.
To find out more about us, visit our careers page.
To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.
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