Archipro | Client Director
vor 4 Wochen
About You
Are you a dynamic, results-driven individual with a passion for client success?
At ArchiPro, we're seeking an experienced Client Director (CD) to join our Australasian team.
About Us
ArchiPro is a cutting-edge online platform seamlessly matching people who are building with trusted products and professionals.
We're passionate about connecting homeowners, builders, and architects with the best building professionals and quality products on the market.
As one of our CDs, you'll be at the forefront of this mission, playing a critical role in driving our business forward.
About the People
The strength of ArchiPro is our People .
We have a strong emphasis on team culture and have brought together a group of like-minded individuals who, as well as working hard to create a world-class platform, have fun along the way.
We are agile, we work at pace, and we embrace change.
About the Position
The primary goal of a Client Director is to be the key strategic advisor for your client portfolio and be at the forefront of the relationship they have with ArchiPro.
Your goal is to retain and grow client relationships, therefore annual client spend, improve client retention rates, and pitch ArchiPro products and services.
Key Responsibilities:
Client happiness through regular servicing and a high level of communication Client retention through annual membership renewals Client growth through pitching ArchiPro products and services Oversee the successful fulfilment of your client activity on ArchiPro channels Monthly client reporting Weekly reporting on your own sales and activity KPIs Minimum Requirements:
A minimum of 5 years sales/business development background A minimum of 5 years client service background A minimum of 3 years digital understanding/experience Highly personable and confident Highly relational and relationship-driven Strong commercial understanding and business acumen Strong time management & multi-tasking skills Benefits:
Competitive Base Salary, dependent on CX experience Uncapped Commission and earning potential on every sale
Long service 'ArchiVersary' leave - for every year of service, you get an extra leave day Opportunity to join our ESOP Team-building functions and events As the company continues to move from strength to strength, we are looking for ambitious, career-focused individuals with the right attitude and drive to succeed to join us on our journey.
If this sounds like you, we'd love to have a chat
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