Aktuelle Jobs im Zusammenhang mit Student Integrity And Complaints Manager - Melbourne - Victoria University
-
Melbourne, Österreich Tabcorp Holdings Limited VollzeitSpecialist, Student Conduct and Integrity Apply now Job no: 565477Work type: Full-timeLocation: FlexibleCategories: Student Services Flexible location + hybrid work arrangements Full-time and continuing HEW 8 $114,231 - $130,786 + 17% Superannuation (pro rata, part time) Why work with us? At Deakin you will have access to benefits such as a variety of leave...
-
Manager, Privacy Complaints And Notifications
vor 16 Stunden
Melbourne, Österreich Buscojobs VollzeitManager, Privacy Complaints and Notifications This is an exciting opportunity to join the OIC in the newly established position of Manager, Privacy Complaints and Notifications.The OIC is experiencing a period of significant growth due to the IPOLA reforms, so there has never been a more exciting time to join us.In the position of Manager, Privacy Complaints...
-
Complaints And Remissions Coordinator
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitVacancy Supporting DocumentsReference Number : 224216 - Complaints and Remissions CoordinatorStudent Grievance Unit - Student Journey Continuing, full-time87,051 to $95,685 per annum (HEO6)Plus 17% employer superannuationSalary packaging options are available5 weeks annual leave plus Christmas week shutdown, per annumAvailable for work from home one to two...
-
Senior Manager- Feedback And Complaints
Vor 3 Tagen
Melbourne, Österreich The Salvation Army VollzeitSenior Manager- Feedback and ComplaintsSenior Manager- Feedback and ComplaintsApply locations Blackburn, VIC, Australia time type Full time posted on Posted 2 Days Ago time left to apply End Date: February 7, 2025 (28 days left to apply) job requisition id R44412Number of Positions Available:1ABOUT US The Salvation Army is a Christian movement and one of...
-
Senior Manager- Feedback And Complaints
vor 1 Woche
Melbourne, Österreich The Salvation Army VollzeitSalary Packaging and Hybrid Work EnvironmentAbout the Role:We are seeking a Senior Manager- Feedback and Complaints for a Permanent - Full Time placement based in THQ Blackburn. Purpose of the Role:The purpose of the Senior Manager, Feedback and Complaints, as a key leader in the Quality Improvement and Reporting Team, is to develop and monitor the quality...
-
Incidents And Complaints Manager
vor 4 Wochen
Melbourne, Österreich Equity Trustees Ltd VollzeitLocation: Melbourne, SydneyWe're excited to offer you a fantastic opportunity to join our Corporate and Superannuation Trustee Service (CSTS) team!This role places you at the heart of ensuring incidents are managed effectively and within CSTS' risk appetite.You'll focus on ensuring member complaints are resolved with fairness, consistency, and a member-first...
-
Assurance Advisor, School Complaints
vor 1 Monat
Melbourne, Österreich Catholic Vollzeit$90k-120k +Super. Negotiable, based on experience.Do you have a background in educational settings and a passion to ensure every child receives a quality education in a safe environment?We invite you to become a valued part of the Integrity and Assurance team at the Victorian Catholic Education Authority as an Assurance Advisor, Complaints.The RoleNestled...
-
Complaints Officer
vor 1 Monat
Melbourne, Österreich Assurant, Inc. VollzeitThe primary responsibility of this role is to manage complaints and disputes within the Claims Team.The Complaints Officer will provide case management of escalated claims through our dedicated escalation channels, ensuring escalations are handled timely within the set service level agreements, according to the defined Terms & Conditions and existing...
-
Service And Escalated Complaints Specialist
vor 3 Wochen
Melbourne, Österreich Telecommunications Industry Ombudsman VollzeitService and Escalated Complaints SpecialistAt the Telecommunications Industry Ombudsman, we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.The TIO's vision is for a fair and accessible communications market for Australia. We are connecting people, building trust and delivering fairness. Within...
-
Service And Escalated Complaints Specialist
vor 3 Wochen
Melbourne, Österreich Telecommunications Industry Ombudsman VollzeitService and Escalated Complaints SpecialistAt the Telecommunications Industry Ombudsman, we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.The TIO's vision is for a fair and accessible communications market for Australia. We are connecting people, building trust and delivering fairness. Within...
-
Complaints Team Leader
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitAbout your new company Our client, a highly regarded private insurer, is seeking a Complaints Team Leader to lead a dedicated team within their Home Claims division.In this role, you'll oversee complaints management, ensure regulatory compliance, and support vulnerable customers, driving improvements aligned with the company's customer care framework.What's...
-
Service And Escalated Complaints Specialist
vor 3 Wochen
Melbourne, Österreich Telecommunications Industry Ombudsman VollzeitService and Escalated Complaints SpecialistPosted: 18/12/2024Closing Date: 05/01/2025Job Type: Permanent - Full TimeJob Category: Call Centre and Customer ServiceAt the Telecommunications Industry Ombudsman, we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.The TIO's vision is for a fair and...
-
Service And Escalated Complaints Specialist
vor 3 Wochen
Melbourne, Österreich Telecommunications Industry Ombudsman VollzeitService and Escalated Complaints SpecialistPosted: 18/12/2024Closing Date: 05/01/2025Job Type: Permanent - Full TimeJob Category: Call Centre and Customer ServiceAt the Telecommunications Industry Ombudsman, we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.The TIO's vision is for a fair and...
-
Service And Escalated Complaints Specialist
vor 3 Wochen
Melbourne, Österreich Telecommunications Industry Ombudsman VollzeitService and Escalated Complaints SpecialistPosted: 18/12/2024Closing Date: 05/01/2025Job Type: Permanent - Full TimeJob Category: Call Centre and Customer ServiceAt the Telecommunications Industry Ombudsman, we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.The TIO's vision is for a fair and...
-
Service And Escalated Complaints Specialist
Vor 3 Tagen
Melbourne, Österreich Telecommunications Industry Ombudsman VollzeitService and Escalated Complaints Specialist Posted: 18/12/2024 Closing Date: 05/01/2025 Job Type: Permanent - Full Time Job Category: Call Centre and Customer Service At the Telecommunications Industry Ombudsman, we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.The TIO's vision is for a fair...
-
Complaints Officer
vor 3 Wochen
Melbourne, Österreich Link Group VollzeitOverview Investigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes.Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity.Key Accountabilities and Main...
-
Complaints Officer
vor 3 Wochen
Melbourne, Österreich Link Group VollzeitOverviewInvestigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes.Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity.Key Accountabilities and Main...
-
Buscojobs | Incidents And Complaints Manager
vor 16 Stunden
Melbourne, Österreich Buscojobs VollzeitLocation: Melbourne, Sydney We're excited to offer you a fantastic opportunity to join our Corporate and Superannuation Trustee Service (CSTS) team!This role places you at the heart of ensuring incidents are managed effectively and within CSTS' risk appetite.You'll focus on ensuring member complaints are resolved with fairness, consistency, and a...
-
Link Group | Complaints Officer
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitOverview Investigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes.Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity.Key Accountabilities and Main...
-
Melbourne, Österreich Tideri Jobbörse VollzeitLocation: Melbourne, SydneyWe're excited to offer you a fantastic opportunity to join our Corporate and Superannuation Trustee Service (CSTS) team!This role places you at the heart of ensuring incidents are managed effectively and within CSTS' risk appetite.You'll focus on ensuring member complaints are resolved with fairness, consistency, and a member-first...
Student Integrity And Complaints Manager
vor 2 Monaten
Student Integrity and Complaints ManagerGovernment - State (Government & Defence)Other (Education & Training)Full timeBe part of a collaborative, innovative, and supportive work environment.The position is based at our Footscray Park Campus.Make a positive impact on the lives of our students.About Us:At Victoria University, our aim is to be a global leader in dual-sector learning and research by 2028.
Join us on the journey and help us achieve our strategic drivers embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly.About the Role:The Student Integrity and Complaints Manager role is responsible for leading enterprise complaints and investigations across students and third-party complaints and investigations.Reporting to the Chief Risk Officer, some of the role's responsibilities are:Lead the operations of the central complaints and investigations function at the University.Lead the development of functional and service excellence while enhancing the ongoing maturity of complaints and investigations management.Develop strategic relationships with key internal stakeholders to resolve complex issues and affect strategic change.Develop relevant policy, procedural and protocol documents consistent with current legislative and policy requirements.This is a full-time, continuing position (36.75 hours per week) at the classification of HEP Level 10 with the salary being $132,932 per annum plus 17% superannuation.About You:We would like to hear from you if you possess:Proven experience in managing and leading a team of professionals delivering high-level institutional support services.Ability to provide strategic and operational leadership, including exceptional influencing and relationship-building skills.Proven expertise in authoritative guidance and decision-making, supported by experience in complaint management and reporting.Ability to plan strategic operations, develop policy and procedures to balance and satisfy competing urgent demands.What We Offer:VU strives to create a family friendly, diverse and inclusive workplace where all staff can succeed.
VU offers a range of benefits and leave that aim to enhance and support your work and personal life.To view the position description and to submit your application please visit our VU Careers site.In a SINGLE document, your application must include:A cover letter outlining your motivation to apply for this opportunity.Your resume.A statement addressing the Key Selection Criteria listed in the position description.Evidence of applicable qualifications, licenses, and registrations.Applications Close: Thursday 28 November 2024 at 11.59pm (AEST)For Position Enquiries Only:For further information relating to the position, please contact Rula Paterson, Senior Advisor Strategic Projects by email at Commitment to Diversity and Inclusion at VU:The University encourages applications from women, gender diverse, Aboriginal and Torres Strait Islander people and individuals from under-represented backgrounds in this field and at this leadership level.#J-18808-Ljbffr
