Community Connections Support Worker – Riverland
vor 1 Monat
Community Connections Support Worker – Riverland Berri
Community Services
Part-time
Whilst this position is open to everyone, ac.care has an ongoing commitment to the recruitment, retention and development of Aboriginal and/or Torres Strait Islander Peoples to help deliver culturally appropriate services within our communities.
10% of ac.care staff are Aboriginal or Torres Strait Islander and growing – you could be a positive part of that growth.
About the business
At ac.care we want all country people to have a safe home, enough money to live on and strong, positive relationships.
We are a non-government organisation (NGO) and our values (CARE – Compassion, Adaptability, Relationships, and Excellence) underpin the work we do.
ac.care is a Child Safe Organisation and provides an environment where the safety of children and young people is our highest priority.
About the role
ac.care is seeking a Community Connections Support Worker to deliver a range of services to enhance people's independence and strengthen their social and community networks.
The role is responsible for identifying opportunities for clients aged between 18-64 to engage socially and actively participate in local community events increasing social connection, community participation and inclusion.
The worker will apply a trauma informed care approach and address all clients with warmth and compassion, to navigate their best individual outcome.
As part of this you will:
Assist in the development and implementation of frameworks, policies, procedures, individual case plans and other resources to achieve outcomes.
Provide a high quality service and contribute to quality outcomes by providing advocacy and referral services to address the client's needs.
Provide a case management service, which is client centred and appropriate to the client's circumstances and needs e.g.
develop and implement individual plans and strategies.
Coordinate the delivery of services using a community development approach that builds clients skills, resilience and capacity to respond to change.
Provide culturally appropriate services ensuring equity of access for all clients.
Maintain accurate and appropriate documentation in accordance with program and funding body requirements, by ensuring information is recorded, stored, secured and assessed in accordance with policy and organisational standards.
Ensure the quality of service through active participation in supervision and training, to ensure services provided are ethical, of a high standard and fulfil the requirements of the funding body.
Special Conditions:
Current Satisfactory Working With Children Check or willingness to obtain in accordance with ac.care policy.
Current Satisfactory National Police Check or willingness to obtain in accordance with ac.care policy.
Child Safe Environment (Through Their Eyes) Training or willingness to obtain in accordance with ac.care policy.
Current SA Driver's licence (Class C) or interstate equivalent.
Qualifications, Experience and Attributes:
Tertiary or formal qualifications in Community Services or working towards such a qualification or less formal qualifications with specialised skills e.g.
Certificate IV in Community Services or substantial relevant experience, expertise and competence attained through previous appointments.
Demonstrated experience and/or working knowledge of case management, case noting, assessment and referral e.g.
client intake and assessment for services.
Demonstrated comprehensive knowledge of issues affecting clients who may be disadvantaged – e.g.
sexuality, drug use, domestic violence, child protection, mental health.
Experience working with people from culturally and linguistically Diverse (CALD) and Aboriginal and Torres Strait Islander backgrounds.
Demonstrated experience in working with and being sensitive to the needs of others, in a welcoming and non-judgemental environment, acting with diplomacy, tact, empathy, privacy and confidentiality e.g.
vulnerable communities, low income earners, cultural groups and/or people socially isolated and or economically disadvantaged.
Experience working within a cross functional environment (multiple service delivery programs at one site) to achieve client focused outcomes, and organisational strategic objectives.
A cover letter outlining your reasons for applying and addressing the essential qualifications and experience included in the position description.
Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.
ac.care is a dynamic organisation servicing the South Australian communities the Limestone Coast, Murraylands, Riverland, Adelaide Hills and Fleurieu Peninsula.
Our mission is for all country people to have a safe home, enough money to live on and strong, positive relationships.
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