Esosurveyors | Enrolment Officer
vor 20 Stunden
Add expected salary to your profile for insights Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962.
We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services.
Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued.
Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our values are compassion, collaboration, curiosity, inclusion and trust.
The Role To provide a high level of pre and post-enrolment services to meet ALTI's enrolment targets and deliver high-quality student support to ensure students' study journey is successfully completed within the agreed timeframe.
Further, this position provides the necessary support to the Student Services Manager and ALTI's internal and external clients under the guidance of the Student Services Coordinator.
This is a Full-Time role based in Rivervale at Amana Living Training Institute.
Key responsibilities: Provide excellent customer service, advice and support to students regarding Amana Living Training Institute servicesProvide support to students from the start of their learning journey to the successful completion of their respective qualifications/skill setsRespond to inbound student enquiries via phone, email, and in personProvide direct support to students who require assistanceEnsure students have required information and paperwork at enrolmentEnroll students into chosen course of studyBook training courses/schedules for individual studentsMaintain students' files (both soft copy and hard copy)Facilitate Pre-qualification information sessionsMaintain client confidentiality at all timesOther duties as directed by your ManagerAbout you You would have proven ability in MS Office, demonstrated experience and understanding of working within the current Standards for Registered Training Organisations, and high-level interpersonal, written, and verbal communication skills.
Evidence of COVID-19 and Current Flu vaccinations per Amana Living policiesAbility to obtain a National Police Clearance (within 6-months validity)Successful completion of pre-employment form and reference checksWorking With Children CheckCurrent drivers' licence & VehicleHow to apply If you are interested in this role and meet the essential criteria, please click the 'apply now' button.
Amana Living reserves the right to close this position prior to the closing date.
Shortlisting and interviews will commence immediately.
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