Technical Account Manager
vor 3 Wochen
Who we are About StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamTechnical Account Managers work cross-functionally to support Stripe's largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.What you'll doStrategically support Stripe's largest and most complex users.ResponsibilitiesProvide a gold standard experience to your assigned accounts' key stakeholdersWork with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or developmentFoster long term user relationships that grow loyalty to Stripe and Stripe productsWork cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansionWork closely with Account Management and other user facing teams as part of a larger effort to support users on StripeLead user facing meetings both in person and through video chatCollaborate on the continued design of this support offeringCreate user-facing content for long term solutionsWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirementsMinimally 4+ years experience in enterprise level client-facing workStrong product sense and energized by the challenge of solving difficult user related problemsStrong written and verbal communication skills in EnglishAbility to lead complex integration conversations in a highly consultative and proactive mannerFamiliarity with APIs and ability to explain API concepts to Stripe's largest and most technical customersFamiliarity with SQL and comfort building basic queries and modifying more complex onesStrong technical troubleshooting skills and experience interfacing with technical teamsAdept client relationship management skillsAbility to engage in business-level and technical conversations at multiple levels of the organizationPreferred qualificationsOperations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processesPayments of Fintech experienceExperience practicing in small to medium scale project managementExperience with Postman and Webhooks a plus
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Technical Account Manager
vor 2 Wochen
Sydney, Österreich Commscope VollzeitTechnical Account ManagerLocation: Sydney, New South Wales, AustraliaThe Technical Account Manager or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region. This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong...
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Technical Account Manager
vor 2 Wochen
Sydney, Österreich Commscope VollzeitTechnical Account ManagerLocation: Sydney, New South Wales, AustraliaThe Technical Account Manager or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region.This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong...
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Sydney, Österreich Commscope VollzeitThe Technical Account Manage r or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region? This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong understanding of global and regional market trends.The ideal...
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Technical Account Manager
vor 2 Wochen
Sydney, Österreich Commscope VollzeitThe Technical Account Manager or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region? This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong understanding of global and regional market trends. The ideal...
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Technical Account Manager
vor 2 Wochen
Sydney, Österreich Commscope VollzeitThe Technical Account Manager or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region.This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong understanding of global and regional market trends.The ideal...
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Technical Account Manager
vor 2 Wochen
Sydney, Österreich Commscope VollzeitThe Technical Account Manager or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region? This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong understanding of global and regional market trends.The ideal...
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Technical Account Manager
vor 2 Wochen
Sydney, Österreich Commscope VollzeitThe Technical Account Manage r or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region。 This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong understanding of global and regional market trends. The...
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Technical Account Manager
vor 2 Wochen
Sydney, Österreich Commscope VollzeitThe Technical Account Manager or Technical Sales Engineer for Enterprise will be responsible for driving both the sales and technology positioning strategy within the South Pacific Region。 This role requires deep expertise in enterprise sales, telecommunications infrastructure, and a strong understanding of global and regional market trends. The...
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Sydney, Österreich Rippling VollzeitRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling,...
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Principal Technical Account Manager
vor 2 Monaten
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