Customer Experience Centre
Vor 2 Tagen
Add expected salary to your profile for insights At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.
We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone.
About the role Gather and analyse customer experience centre data to uncover trends, areas for growth, and root causes of performance challenges.
Creatively design and implement initiatives to enhance performance, guided by data insights, for agents, leaders, and teams both locally and globally.
Seamlessly integrate a supportive coaching program into CEC operations, ensuring leaders are aligned and the team is thriving.
Continuously monitor and refine initiatives to ensure their effectiveness, while nurturing skills and identifying growth opportunities within the CEC.
Collaborate to design intuitive performance dashboards, embed training into daily routines, and align strategies with overarching business goals.
About you Skilled in nurturing customer experience with over 5-7 years of leadership in similar environments.
Passionate about fostering growth through designing and implementing performance improvement initiatives.
Adept at interpreting complex information and crafting insightful, meaningful decisions.
Proficient in utilizing technology, systems, and processes to enhance claims operations.
Communicates with clarity and influence, effectively engaging stakeholders and senior management.
Benefits and perks Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer
For more details about our benefits, visit the Allianz Careers site.
About our culture We care about everything that makes you, you.
We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work.
We're committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to ****** for a confidential conversation.
Join us.
Let's care for tomorrow.
www.allianz.com.au/careers #J-18808-Ljbffr
-
Customer Experience Centre Operations Manager
vor 4 Wochen
Adelaide, Österreich Allianz Australia VollzeitCustomer Experience Centre (CEC) Operations Manager - Consumer - Adelaide and BrisbaneAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people...
-
Customer Experience Centre Operations Manager
vor 4 Wochen
Adelaide, Österreich Allianz Australia VollzeitCustomer Experience Centre (CEC) Operations Manager - Consumer - Adelaide and Brisbane At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people...
-
Customer Experience Centre Operations Manager
vor 11 Stunden
Adelaide, Österreich Allianz Australia VollzeitCustomer Experience Centre (CEC) Operations Manager - Consumer - Adelaide At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further...
-
Customer Experience Centre
Vor 3 Tagen
Adelaide, Österreich Allianz Australia VollzeitAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.We offer...
-
Adelaide, Österreich Tideri Jobbörse VollzeitCustomer Experience Centre (CEC) Operations Manager - Consumer - Adelaide and Brisbane At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people...
-
Customer Experience Centre
Vor 2 Tagen
Adelaide, Österreich Allianz Australia VollzeitAdd expected salary to your profile for insightsAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing...
-
Customer Experience Centre
Vor 2 Tagen
Adelaide, Österreich Allianz VollzeitAdd expected salary to your profile for insightsAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing...
-
Wellbeing Centre Officer
vor 11 Stunden
Adelaide, Österreich Hutt St Centre VollzeitAre you passionate about ensuring positive outcomes for people experiencing homelessness?Are you willing to be challenged by your role?How you will make a differenceAs a Wellbeing Centre Officer, you will be responsible for coordinating the daily activities of the Wellbeing Centre and interacting with, and building rapport with people who are experiencing or...
-
Allianz | Customer Experience Centre
vor 10 Stunden
Adelaide, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing...
-
Customer Service
vor 4 Wochen
Adelaide, Österreich Pioneer Credit Limited VollzeitCustomer Service Representative - Contact CentrePioneer Credit Ltd is seeking a full-time Customer Service Representative for our Contact Centre based in Perth CBD, located in the Palace Tower.This role offers an exciting opportunity to start in 2025, where you will help Australians manage their debt stress.Our comprehensive training program will equip you...
-
Customer Service Centre Officer
vor 4 Wochen
Adelaide, Österreich Stratco VollzeitInnovator and leader in Australian retailing & manufacturingBenefit from ongoing Stratco training & supportFull Time & Permanent Part Time opportunities offeredWith over 75 years' experience in the building and home renovation markets, Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia...
-
Allianz Popular Sl. | Customer Experience Centre
Vor 2 Tagen
Adelaide, Österreich Tideri Jobbörse VollzeitAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work.We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.We offer...
-
Customer Experience Manager
vor 2 Monaten
Adelaide, Österreich Rspca Sa VollzeitAre you passionate about enhancing customer experiences and making a difference in animal welfare?Join RSPCA South Australia as our Customer Experience Manager!In this vital role, you will lead the development and maintenance of customer journey maps, oversee the customer care and intake team, and implement service improvements across all divisions.Your...
-
Customer Experience Representative
vor 2 Wochen
Adelaide, Österreich Ryderwear Pty Ltd VollzeitSouth Australian born & bred, Ryderwear is proudly one of the leading functional gym wear & shoe brands in Australia.Established in 2009, Ryderwear has since grown to be a globally recognised online retailer.Our mission is to inspire people to live their best life through fitness.We do this by providing inspiration, encouragement and motivational...
-
Customer Experience Representative
vor 1 Woche
Adelaide, Österreich Ryderwear Pty Ltd VollzeitSouth Australian born & bred, Ryderwear is proudly one of the leading functional gym wear & shoe brands in Australia.Established in 2009, Ryderwear has since grown to be a globally recognised online retailer.Our mission is to inspire people to live their best life through fitness.We do this by providing inspiration, encouragement and motivational...
-
Customer Care Officer
vor 3 Monaten
Adelaide, Österreich Ymca Australia VollzeitDepartment: Recreation & FitnessType: CasualPosted: 25 October 2024Closes: 31 December 2024THE ROLEWe are seeking Customer Care Officers to join us at our gymnastics facility in Glengowrie.YMCA Gymnastics Glengowrie offers a range of gymnastics programs from beginners, including KinderGym and Mini gym, through to recreational gymnastics and competitive...
-
Customer Service Centre Officer Gepps Cross
vor 2 Monaten
Adelaide, Österreich Stratco (Australia) Pty Limited VollzeitInnovator and leader in Australian retailing & manufacturingBenefit from ongoing Stratco training & supportFull Time & Permanent Part Time opportunities offerWith over 75 years' experience in the building and home renovation markets, Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia...
-
Customer Service Officer
Vor 2 Tagen
Adelaide, Österreich Central Adelaide Local Health Network VollzeitCustomer Service Officer (Call Centre) Job no: 889292 Work type: Full time Location: Adelaide CBD Categories: Administration, Business and Management Central Adelaide Local Health Network Statewide – SA Pathology Salary: ASO2 - $57,842 - $62,221 p.a.+ Superannuation & Salary Sacrifice Benefits Adelaide CBD Full Time (1.0 FTE) Permanent Role and Part...
-
Customer Experience
vor 3 Wochen
Adelaide, Österreich Cke Restaurants VollzeitTHE IDEAL CANDIDATE Are you a passionate Customer Service Representative looking to join a team of legends?If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience Officer, you'll be the face of Scape, delivering top-notch service and support to our residents and...
-
Customer Experience
vor 1 Woche
Adelaide, Österreich Cke Restaurants VollzeitTHE IDEAL CANDIDATEAre you a passionate Customer Service Representative looking to join a team of legends?If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.As a Customer Experience Officer, you'll be the face of Scape, delivering top-notch service and support to our residents and...
