Customer Service
Vor 5 Tagen
It's not just about your career or job title...
It's about who you are and the impact you will make on the world.
Because whether it's for each other or our customers, we put People First.
When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it.
If you are constantly striving to grow, you're in good company.
We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
What are we offering you? Permanent full-time position with competitive remunerationRewards & Recognition ProgramDiscounted health insurance with MedibankLifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etcAccess to our Employee Assistance ProgramWho will you be working with? Reporting to Customer Service Manager.
The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
Is required to liaise with the sales, customers, and engineering to identify replacement heat exchangers and parts.
Is responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
Is required to process all purchase orders and conduct in-house sales.
A large part of the role is to manage customer queries and complaints.
Customer Service is required to price and quote all parts utilizing software, stock control sheets.
Where is the position located? This is Permanent full-time position at Welshpool, WA
What will your typical day look like? Attends Lean and other meetings as required.Collaborate with team members during team meetings.Observe safe work practices and follow safety procedures.Present for work on time and in a fit state for all shifts.Process improvement projects and system audits within agreed time frames.What do we want to know about you? Sound mechanical knowledge/aptitudeKnowledge of the imperial measurement systemIntermediate computer skillsHigh attention to detail with the ability to cope well under pressure.The ability to work unsupervised.Good verbal and written communication skills.Able to work in a multicultural team environment.Commitment to safety in the workplace.Able to pass a random drug & alcohol, fitness for work assessment.Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets.
Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and
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