Practice Manager

vor 1 Woche


Brisbane, Österreich Georgeandmatilda Vollzeit

Add expected salary to your profile for insights.
OPTIKO, located in Brisbane City and Fortitude Valley, has been a leading destination for unique and rare eyewear for over 15 years.
Our reputation is built on delivering exceptional service and providing our customers access to exclusive brands like Dita, Moscot, Cutler & Gross, and Jacques Marie Mage.
We are proud to announce that we've recently joined forces with George & Matilda Eyecare, giving us access to the benefits and support of a larger group while maintaining the independence and personal touch that our customers know and love.
We're excited to offer an opportunity for a dedicated and experienced Practice Manager for Fortitude Valley to join our team.
This role is ideal for someone with a strong background in optical dispensing, retail management or both, looking to take the next step in their career.
Benefits:Professional growth through tailored Learning and Development opportunitiesIndividual and team bonus incentivesExclusive discounts on frames and lenses for you and your familyAccess to an Employee Assistance ProgramWork with some of the leading brands in the optical industryEnjoy the support and resources of a larger group while working in an independent practiceBe part of a supportive and innovative team cultureAs the Practice Manager, you'll be responsible for ensuring the smooth day-to-day operations of the practice while maintaining our commitment to excellence in customer care.
Key Responsibilities:Oversee and manage the daily operations of the practiceLead, motivate, and support a teamDrive business growth by identifying opportunities and implementing initiatives to enhance customer satisfaction and revenueManage scheduling, rostering, and inventory to ensure efficiency and seamless service deliveryMaintain high standards of customer service and act as a role model for the teamDevelop and implement team training to enhance product knowledge and customer engagementMonitor and report on business performance metrics, including sales, customer retention, and operational efficiencyAbout You:Experience in optics and/or retail management is essentialProven leadership skills, with the ability to inspire and drive a teamStrong communication and interpersonal skills, with a customer-focused approachExcellent organisational skills and attention to detailApply TodayIf you're a highly motivated and energetic individual with a passion for eyewear and team leadership, we'd love to hear from you
Join us at OPTIKO and take your career to the next level while working with some of the most exciting brands in the industry.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?What is the notice period for your current employment?How many years of experience do you have in the retail/optical industry?Do you have customer service experience?Do you have experience using Point Of Sale (POS) software?How many years of people management experience do you have?#J-18808-Ljbffr


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