Global Forwarding Agent- Air Imports
vor 8 Stunden
C.H.
Robinson is seeking a Global Forwarding Agent to join our dynamic Air Imports team in Melbourne.
In this role, you'll be the primary point of contact for your assigned customer accounts, managing the entire shipment lifecycle to ensure customer requirements are met with accuracy and efficiency.
You'll work closely with customers from the start of the shipment process, overseeing tasks for each shipment, in addition to daily communication, reporting, and email management.
A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems.
We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H.
Robinson and our systems and processes.
Our successful Global Forwarding Agents go on to expand their careers in Operations, Sales, or Account Management.
Location: Melbourne Airport/ Port Melbourne.
A hybrid, flexible work arrangement applies.
About the role:The duties and responsibilities of this position consist of, but are not limited to, the following:
Maintain Operational Excellence:Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges both internally and externally.Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.Facilitate Relationships:Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem resolution.Build great relationships with customers, responding timely and following up on issue resolution.Provide reporting and documentation support to internal and external customers.Participate in customer business reviews.Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges both internally and externally.About you:Required Qualifications:High School degree/ Graduate degree or equivalent.Minimum of 1 year of experience in global freight forwarding / logistics/ imports or exports customer service.Preferred Qualifications:Values a diverse and inclusive work environment.Proficient in Microsoft Office Suite of programs.Excellent communication, prioritization, and multi-tasking skills.Proven track record of strong customer service skills, interacting with customers and being client-focused.Excellent follow up with customers and the network.Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.High level of attention to detail.Ability to work in a fast-paced and deadline-driven environment.Bachelor's degree.If this sounds like the job for you, let's talk
We can't wait to hear from you
BenefitsAt C.H.
Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities.
We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients.
Employees have access to our well-regarded, confidential Employee Assistance Program.
Our Robinson Cares program allows our employees to give back to the community.
#J-18808-Ljbffr
-
Global Forwarding Agent
vor 1 Monat
Melbourne, Österreich C.H. Robinson VollzeitWe're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating...
-
C.H. Robinson | Global Forwarding Agent
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitWe're C.H.Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent.Is that you?Are you detail-oriented, service-savvy and a problem-solver?If so, this might be the perfect role for you.As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the...
-
Melbourne, Österreich Dhl VollzeitWe have an exciting opportunity for an Air Freight Import Customer Operations Specialist that has recently become available.This role is based in our Air Freight Customer Operations Team in our Tullamarine (Melbourne Airport) office and is a full-time permanent position.About Us DHL is the leading global brand in the logistics industry.Our DHL divisions...
-
Melbourne, Österreich Dhl VollzeitWe have an exciting opportunity for an Air Freight Import Customer Operations Specialist that has recently become available.This role is based in our Air Freight Customer Operations Team in our Tullamarine (Melbourne Airport) office and is a full-time permanent position.About Us DHL is the leading global brand in the logistics industry.Our DHL divisions...
-
Freight Forwarding Customer Service Representative
vor 3 Wochen
Melbourne, Österreich Transhipment Services Australia Pty VollzeitCustomer Service Role – Freight Forwarding (Melbourne, Tullamarine)Join TCF International, a 100% Australian-owned Freight Forwarder and Customs Broker with over 25 years of industry excellence. We are proud to deliver high-quality, reliable, and professional logistics services, supporting businesses across the globe.The OpportunityWe are seeking a...
-
Melbourne, Österreich Transhipment Services Australia Pty VollzeitCustomer Service Role – Freight Forwarding (Melbourne, Tullamarine) Join TCF International, a 100% Australian-owned Freight Forwarder and Customs Broker with over 25 years of industry excellence.We are proud to deliver high-quality, reliable, and professional logistics services, supporting businesses across the globe.The Opportunity We are seeking a...
-
Imports Officer
vor 2 Monaten
Melbourne, Österreich MELT Executive VollzeitJoin our client, a rapidly expanding international freight forwarding company listed on the ASX.With a presence in eight locations across Australia and a global footprint in New Zealand, China, Singapore, and the USA, they are a licensed customs broker equipped with custom bonded warehouses.Due to their increasing workload, they are on the lookout for an...
-
Ocean Freight Import Transport Specialist
vor 1 Woche
Melbourne, Österreich Dhl Germany VollzeitWe have an exciting opportunity for an Ocean Freight Import Transport Specialist to join our Ocean Freight team based in DHL's Melbourne Airport office. About Us CONNECTING PEOPLE.IMPROVING LIVES.DHL is the leading global brand in the logistics industry.Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and...
-
Ocean Freight Import Transport Specialist
vor 1 Woche
Melbourne, Österreich Dhl Germany VollzeitWe have an exciting opportunity for an Ocean Freight Import Transport Specialist to join our Ocean Freight team based in DHL's Melbourne Airport office.About UsCONNECTING PEOPLE.IMPROVING LIVES.DHL is the leading global brand in the logistics industry.Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and...
-
Import Sea Coordinator
Vor 2 Tagen
Melbourne, Österreich Tollgroup VollzeitThe RoleWe are looking for an experienced Import Sea Coordinator to join our Ocean Freight team based in Melbourne.In this position, you will ensure timely and accurate processing of ocean freight import shipments to meet both business and client specific KPI's.The key result areas you will achieve are to contribute to strategic goals by effectively managing...
-
Import Sea Coordinator
Vor 2 Tagen
Melbourne, Österreich Tollgroup VollzeitThe Role We are looking for an experienced Import Sea Coordinator to join our Ocean Freight team based in Melbourne.In this position, you will ensure timely and accurate processing of ocean freight import shipments to meet both business and client specific KPI's.The key result areas you will achieve are to contribute to strategic goals by effectively...
-
Senior Freight Forwarding Operations Manager
Vor 2 Tagen
Melbourne, Österreich Burning Glass Technologies VollzeitThe Company: Our client is a renowned Australian logistics and freight forwarding company with their own proprietary software, making changes to the way traditional freight forwarding services are performed.Employing over 150 staff across the country and operating from every major city, they offer a comprehensive range of services, providing end-to-end...
-
Operations Team Lead
vor 2 Monaten
Melbourne, Österreich Six Degrees Executive VollzeitOperations Team Lead - Perishable Freight ForwardingTHE COMPANY:Join a specialist perishable freight forwarding business, renowned for delivering excellence in global logistics solutions.As an established player in the export and import of temperature-sensitive goods, we're committed to maintaining the highest standards in the handling of perishable...
-
Senior Freight Forwarding Operations Manager
Vor 2 Tagen
Melbourne, Österreich Consulting Group Pty Ltd VollzeitThe Company: Our client is a renowned Australian logistics and freight forwarding company, with their own proprietary software, that is making changes to the way traditional freight forwarding services are performed.Employing over 150 staff across the country and operating from every major city.With a comprehensive range of services, they offer end-to-end...
-
Import Admin Clerk
vor 1 Monat
Melbourne, Österreich Asl Personnel Ltd VollzeitOur Client, an established freight forwarder based in Sunbury, is looking to recruit an Import Admin Clerk to assist in the operational department.Previous Knowledge: Air and Sea freight operations are required.Role Duties: Manage MailboxesWork within the import teamPrint pre alertsEnter data into the systemCustomer service requirements Working Hours: Mon -...
-
Operations Manager
Vor 2 Tagen
Melbourne, Österreich C.H. Robinson VollzeitPrimary Location: Perth Airport, Western Australia AustraliaAn exciting opportunity has opened at C.H.Robinson, and we are seeking a talented and experienced Manager- Operations to join our Western Australia branch, based in Perth.As the Manager of Operations for Global Forwarding, you will lead a team focused on multi-modal freight forwarding operations,...
-
Customer Service Representative
Vor 5 Tagen
Melbourne, Österreich Bdp International VollzeitCustomer Service Representative - (7046)Position Purpose: The Customer Service team is focused on providing the best customer service to our customers and global PSA BDP offices & agents.This role will utilize logistics principles to assist our customers in growing their business through greater efficiency and continuous improvement.The successful candidate...
-
Project Manager
Vor 2 Tagen
Melbourne, Österreich Buscojobs VollzeitPace Appointments QLD are proud to partner with an industry leader in the specialised field of project logistics.Driven by a passionate highly experienced team and customer-centric approach, they have forged an enviable reputation as one of the best in the business.A highly sought-after opportunity now exists for an experienced Project Manager based in...
-
Logistics Operator
vor 4 Wochen
Melbourne, Österreich Crane Worldwide Logistics VollzeitPosition DescriptionWe are looking for a new Logistics Operator to join our Melbourne branch. The role will entail the Logistics Operator controlling shipments from end to end for air/sea and import/export procedures. Duties include associated administrative tasks and reporting. A Level 3 Operator is expected to perform specialised and non-routine tasks...
-
Logistics Operator
vor 3 Wochen
Melbourne, Österreich Crane Worldwide Logistics VollzeitPosition DescriptionWe are looking for a new Logistics Operator to join our Melbourne branch.The role will entail the Logistics Operator controlling shipments from end to end for air/sea and import/export procedures.Duties include associated administrative tasks and reporting.A Level 3 Operator is expected to perform specialised and non-routine tasks under...
