Call Centre Manager
vor 4 Wochen
Managing and Leading Experience Call Centre TeamBase and Bonus pay structureMultiple warm inbound lead sourcesWho we ARE? One Power proves everyday Australians can make the switch to solar with an easy and affordable solution.
With a legacy of thousands of installations from our offices along the East and West Coasts, One Power is a leading Australian solar provider experiencing significant growth and leading the pack in a highly competitive market without compromising on quality, service and most importantly customer experience.
Run by owners that have won awards in business, work in the business with the team daily and remain at the forefront of the Solar Industry in Australia for the last 9 years we are here to encourage people to succeed in our growing team
What we NEED? One Power Solar is looking for a skilled and driven Call Centre Manager to lead our team of young, experienced and energetic call centre staff.
This position is about managing staff and getting optimum performance from them.
We are looking for someone with a strong history of people management and previous call centre history would be ideal.
Your Skills: Lead allocation and forecasting skillsKnowledge of performance evaluation processes and customer service metricsSolid understanding of reporting and budgeting proceduresExperience in basic financial analysis (cost-effectiveness, cost-benefit etc.
)Preferably proficient in monday.com / Pipedrive or similar lead management CRMOutstanding communication and interpersonal skillsExcellent organisational and leadership skills with a problem-solving abilityConfirmation Calls of a higher level to complete the booking processThe desire to train, assist and mentor othersSkills to manage, review, motivate, train and grow the teamAn excellent Contact Centre Manager must be an organised, reliable and results-driven professional.
You must have a practical mind to solve problems on the spot partnered with an ability to see the "big picture" and make improvements.
We Will Provide You With: Strong base salary with bonus structure to reward resultsFull training and induction with our Company DirectorsOngoing training and support from the Company DirectorsMotivational, energetic, experienced and fast paced team to work withSupportive and ongoing growth of your professional skillsUncapped earning potentialQuarterly team bonding eventsAll the resources you need to succeed already in placeCurrent being closed at 40%+ Closing RatioJoin a fast growing company with 60+ staff and growingIf you're the right fit, ready for a new challenge and want to be supported in the growth of our call centre and your skills apply today
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Contact Centre Manager?Have you worked in a call centre before?How many years of people management experience do you have?Do you have customer service experience?How many years' experience do you have with forecasting for businesses?How many years' experience do you have in telesales?Have you worked in a role which requires experience with financial analysis and modelling? #J-18808-Ljbffr
-
Call Centre Operator
Vor 4 Tagen
Melbourne, Österreich Ventia Pty Limited VollzeitCall Centre Operator / Call Dispatcher Date: 16 Dec 2024 Location: Cremorne, VIC, AU, 3121 Company: Ventia Ventia are seeking a vibrant, highly engaged and experience Call Dispatcher top join our Ventia Operations Centre (VOC).Our 24/7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond,...
-
Customer Service
vor 2 Monaten
Melbourne, Österreich Steamatic VollzeitCustomer Service - Call Centre at Steamatic Pty LtdThis is a Full-time job located in Braeside, Melbourne VIC.Position Classification: Call Centre & Customer ServiceJob Type: Permanent position with paid overtime.Training: External and Internal industry-specific training provided.Career Advancement: Opportunities available within the Braeside location.Join...
-
Call Centre Operator
vor 2 Wochen
Melbourne, Österreich Ventia VollzeitVentia are seeking a vibrant, highly engaged and experience Call Dispatcher top join our Ventia Operations Centre (VOC).Our 24/7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond, Melbourne.The Ventia Operations Centre work closely with a diverse range of customers who are active participants of several front-line public...
-
Call Centre Operator
vor 2 Wochen
Melbourne, Österreich Ventia VollzeitVentia are seeking a vibrant, highly engaged and experience Call Dispatcher top join our Ventia Operations Centre (VOC) .Our 24/7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond, Melbourne .The Ventia Operations Centre work closely with a diverse range of customers who are active participants of several front-line public...
-
Call Centre
vor 1 Woche
Melbourne, Österreich A.P. Eagers Limited VollzeitCustomer Service Consultant at Eagers AutomotiveThis is a Full time jobLocation: Nailsworth, Adelaide SASubClassification: Customer Service - Customer FacingClassification: Call Centre & Customer ServiceOpportunity: Australia's largest automotive groupBenefits: Excellent training, mentoring and career development opportunitiesThis is an ideal opportunity for...
-
Call Centre Consultant
vor 2 Wochen
Melbourne, Österreich Virgin Active VollzeitCompetitive base salary + commission + super Iconic brand built on a human touch with a playful side Permanent, full-time gig based in beautiful Barangaroo Free gym membership, discounted PT, special deals with retailers + more There's never been a better time to join Virgin Active.Our continuous focus on inspiring people to live an active life is what...
-
Call Centre Operator
Vor 7 Tagen
Melbourne, Österreich Ventia Pty Limited VollzeitVentia are seeking a vibrant, highly engaged and experienced Call Dispatcher to join our Ventia Operations Centre (VOC).Our 24/7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond, Melbourne.The Ventia Operations Centre works closely with a diverse range of customers who are active participants of several front-line public...
-
Call Centre Officers
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitExcellent Benefits and Career Progression OpportunitiesOur client is a leader in financial services, health, and technology, shaping the future of investing and healthcare across industries.As a Call Centre Officer, you will be pivotal in delivering exceptional customer service, handling both inbound and outbound communications, and responding to general...
-
Outbound Call Centre Sales
vor 1 Woche
Melbourne, Österreich Blue Moon Estate Sales Of Grand Rapids-Lakeshore VollzeitDescriptionOur client provides innovative corporate lighting design solutions.Position Title: Outbound Call Centre Sales x1Location: ThomastownEmployment Type: Full-Time Hours - Monday-Friday.5 days a week.9am - 5pm/ 20-38 hours per week, full time/part time permanent positionRequirements:Call centre or sales experience no -- Principals only.Recruiters,...
-
Centre Manager
vor 2 Monaten
Melbourne, Österreich Kids Early Learning Centre VollzeitChildcare & Outside School Hours Care (Education & Training)Full timeSalary $80K - $95K + Super + 12.5% Annual BonusAre you a skilled and experienced Early Childhood Education professional with a passion for leading and developing a team?We are seeking a dynamic and proactive Centre Manager at Kool Kids Early Learning Centre - Ashmore to join our team and...
-
Call Centre
vor 3 Wochen
Melbourne, Österreich Border Express Pty VollzeitCustomer Service Supervisor - 12 Month Contract at Border Express Pty LtdThis is a Full time jobLocation: Tullamarine, Melbourne VICSubClassification: Supervisors/Team LeadersClassification: Call Centre & Customer ServiceTraining and Leadership DevelopmentNovated LeasesA team-based workplace that supports flexibility and inclusion.Border Express has an...
-
Customer Service
vor 1 Monat
Melbourne, Österreich The Drake Group VollzeitCustomer Experience Representatives at Drake InternationalThis is a part-time job located in Collingwood, Melbourne VIC.Salary: $75k - $76k p.a.+ super + bonusesWorking Hours: 3-day working week, Monday, Saturday, and Sunday.Job Classification: Customer Service - Call CentreResponsibilities: Provide exceptional customer service to clients.Assist customers...
-
Call Centre Representative
Vor 6 Tagen
Melbourne, Österreich Weploy VollzeitBenefits:Incredible opportunity with one of Australia's leaders in private Health Insurance5 Months + casual position starting 20th Jan with potential for extension or permanency thereafterFully work from homeCompetitive Hourly Rate: $34.48+ superHours: Full-time casual, rotating roster (provided fortnightly) across Mon to Fri between 8.00 am to 8.00 pmYour...
-
Call Centre Officer
Vor 7 Tagen
Melbourne, Österreich PERSOLKELLY ANZ VollzeitThe Opportunity Due to unprecedented growth and demand, we are seeking enthusiastic Call Centre Officers to join our team.Whether you're an experienced sales professional or a motivated go-getter looking to break into the industry, we'll provide you with the training, mentoring, and tools you need to succeed.In this role, you'll proactively source and...
-
Melbourne, Österreich Buscojobs VollzeitJob title : Call Centre Agent | Sydney, NSCompany : The Sydney Call CentreJob description : POSITION OVERVIEW We are looking for call centre agents in the Sydney, NS area to join our rapidly growing team.You will be responsible for handling inbound phone interactions with residential and business customers managing the customer experience, educating and...
-
Community Centre Manager
Vor 4 Tagen
Melbourne, Österreich Balla Balla Community Centre VollzeitBalla Balla Community Centre Inc is a not for profit, Neighbourhood House located in Clyde North.The position of Community Centre Manager is responsible for the day to day operations of the organisation and reports to the Balla Balla Community Centre Inc Committee of Governance.This position requires a fundamental political understanding of the role of...
-
Dfp Recruitment | Call Centre Officers
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitMultiple Call Centre Officer RolesLocation: Newcastle CBDStart Date: JanuarySalary: Up to $65K + SuperExcellent Benefits and Career Progression OpportunitiesOur client is a leader in financial services, health, and technology, shaping the future of investing and healthcare across industries.As a Call Centre Officer, you will be pivotal in delivering...
-
Customer Service
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitCustomer Service Representative - Contact Centre Pioneer Credit Ltd is seeking a full-time Customer Service Representative for our Contact Centre based in Perth CBD, located in the Palace Tower.This role offers an exciting opportunity to start in 2025, where you will help Australians manage their debt stress.Our comprehensive training program will equip you...
-
Centre Manager
vor 1 Monat
Melbourne, Österreich Gough Recruitment VollzeitThis is a great opportunity to develop and expand your management skills!Working with a dynamic team!Retail Managers stepping up - This is your gig!!Our ClientOur client is an established, privately owned property landlord who owns and operates properties across Australia.They have a personal touch and care about the communities where their assets are...
-
Advancement Manager, Gadigal Centre
Vor 7 Tagen
Melbourne, Österreich Centre for Continuing Education VollzeitFull time, continuing employment, contingent on the continuation of external funding, located on Camperdown Campus at the Gadigal Centre Play a key role in supporting the Gadigal Centre and its strategic objectives Base Salary $121,508 - $137,032 + 17% superannuation About the opportunity This position is an Identified Aboriginal and Torres Strait Islander...
