Unisuper | Knowledge Management
Vor 2 Tagen
Knowledge Management & Standards Consultant About Us
We're passionate about delivering great retirement outcomes for our members.
With our deep roots in the University sector, we've built a culture where future-minded Australians come together to make a real difference.
Our track record of success comes from our unwavering focus on being the best place to work in superannuation.
The Member & Advice business unit champions exceptional customer outcomes through innovation and service excellence.
We're entering an exciting phase of transformation, where your expertise in knowledge management will help shape the future of how we serve our members.
The Role
Ready to shape the future of knowledge management in financial services?
This is your opportunity to contribute to the transformation of our knowledge ecosystem through AI innovation and service excellence.
You'll join our Service Capability and Standards team, where you'll be responsible for managing and optimising our knowledge base to support exceptional customer experiences.
Working with stakeholders across the business, you'll:
Lead the development and maintenance of knowledge content that powers our service delivery Partner with stakeholders to ensure knowledge stays current through organisational change Implement governance frameworks that enhance content quality and reduce risk Contribute to the implementation of our knowledge management strategy, bringing fresh perspectives and innovative solutions Shape the future of our knowledge platform through AI integration and technological advancement Create and maintain digital learning assets that support team capability development About You
You're someone who gets excited about the possibilities of AI and innovation in knowledge management.
Your eye for detail matches your ability to see the bigger picture, and you thrive on making complex information accessible and useful.
You'll bring:
Proven experience implementing knowledge management frameworks in service delivery or contact centre environments Strong understanding of knowledge management platforms and emerging AI technologies Demonstrated ability to influence stakeholders and work effectively across organisational boundaries Experience managing multiple projects while maintaining high attention to detail Track record of developing tools to monitor and improve knowledge effectiveness Experience with LivePro, Salesforce, or similar knowledge management systems (desirable) The US Way
UniSuper believes that the best way to achieve great things is when we come together and collaborate.
Therefore, we ask you to be able to commit to 60% of your time in office.
UniSuper is proud of our culture and benefits, which empower our people to achieve their full potential, thrive, and grow their career with us.
These include:
3 days over Christmas and 3 days 'Community, Culture & Wellbeing' leave Access to amazing lunch & learn session including with external experts $1,500 personal development budget It should go without saying, but at UniSuper, we value and celebrate diversity and inclusion.
We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members.
We invite you to apply for the roles that suit your career aspirations, even if you don't meet all the requirements.
Think Great.
Create Great.
#J-18808-Ljbffr
-
Knowledge Management
Vor 6 Tagen
Melbourne, Österreich Unisuper VollzeitKnowledge Management & Standards ConsultantAbout UsWe're passionate about delivering great retirement outcomes for our members.With our deep roots in the University sector, we've built a culture where future-minded Australians come together to make a real difference.Our track record of success comes from our unwavering focus on being the best place to work...
-
Senior Legal Counsel
vor 1 Monat
Melbourne, Österreich Unisuper VollzeitAdd expected salary to your profile for insightsAbout USAre you looking for a high-performing, award-winning team to join?Look no further than UniSuper.Our focus on creating great retirement outcomes for our members has earned us recognition for our excellence and high performance.Come be a part of our inclusive, passionate team and make a difference with...
-
Unisuper | Assurance Specialist
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitTo help our members achieve a better retirement.Finance and accounting Full-time Office | Melbourne, VIC, Australia Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.UniSuper is the super fund for Australia's thinkers, creators and investigators shaping a...
-
Adviser & Licensee Operations Consultant
vor 1 Monat
Melbourne, Österreich Unisuper VollzeitBring your operations & relationship management expertise to shape a new team Career-accelerating opportunity with one of Australia's leading superannuation funds Must be available to start in March 2025 About UsWe're passionate about delivering great retirement outcomes for our members.UniSuper is a purpose-driven organisation committed to supporting...
-
Product Manager
vor 22 Stunden
Melbourne, Österreich UniSuper VollzeitThis is a Product Manager role with one of the leading companies in AU right now 🔥 -- UniSuper -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at UniSuper 🧐🧐**The role** In this initial 12-month contract opportunity you will take ownership of major insurance...
-
Adviser & Licensee Operations Consultant
vor 1 Monat
Melbourne, Österreich Unisuper VollzeitBring your operations & relationship management expertise to shape a new teamCareer-accelerating opportunity with one of Australia's leading superannuation fundsMust be available to start in March 2025About UsWe're passionate about delivering great retirement outcomes for our members. UniSuper is a purpose-driven organisation committed to supporting...
-
Unisuper | Risk Manager | Melbourne
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitAre you looking for a high-performing, award-winning team to join?Look no further than UniSuper.Our focus on creating great retirement outcomes for our members has earned us recognition for our excellence and high performance.Come be a part of our inclusive, passionate team and make a difference with UniSuper.You will be empowered to grow your career and...
-
Risk Advisory Manager
vor 2 Monaten
Melbourne, Österreich Unisuper Management Pty Ltd VollzeitSuperannuation (Insurance & Superannuation) Full time About UsAre you looking for a high-performing, award-winning team to join?Look no further than UniSuper.Our focus on creating great retirement outcomes for our members has earned us recognition for our excellence and high performance.Come be a part of our inclusive, passionate team and make a difference...
-
Unisuper | Investment Analyst | Melbourne
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitWant to be part of a high-performing, award-winning team?Look no further than UniSuper.We're recognised for our performance excellence as we strive to deliver exceptional retirements for our members, and our growth means opportunity to grow with us.Come be a part of our inclusive, passionate team and make a difference with UniSuper.Over 70% of all funds...
-
Investment Analyst, Equities
vor 2 Monaten
Melbourne, Österreich Unisuper VollzeitWant to be part of a high-performing, award-winning team?Look no further than UniSuper.We're recognised for our performance excellence as we strive to deliver exceptional retirements for our members, and our growth means opportunities to grow with us.Come be a part of our inclusive, passionate team and make a difference with UniSuper.Over 70% of all funds...
-
Assurance Specialist
vor 3 Wochen
Melbourne, Österreich Unisuper VollzeitTo help our members achieve a better retirement.Finance and accountingFull-timeOffice | Melbourne, VIC, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.UniSuper is the super fund for Australia's thinkers, creators and investigators shaping a...
-
Unisuper | Adviser
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitBring your operations & relationship management expertise to shape a new team Career-accelerating opportunity with one of Australia's leading superannuation funds Must be available to start in March 2025 About UsWe're passionate about delivering great retirement outcomes for our members.UniSuper is a purpose-driven organisation committed to supporting...
-
Unisuper | Investment Analyst, Equities | Melbourne
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitWant to be part of a high-performing, award-winning team?Look no further than UniSuper.We're recognised for our performance excellence as we strive to deliver exceptional retirements for our members, and our growth means opportunities to grow with us.Come be a part of our inclusive, passionate team and make a difference with UniSuper.Over 70% of all funds...
-
Analyst, Knowledge Management
vor 1 Monat
Melbourne, Österreich Future Fund VollzeitAnalyst, Knowledge ManagementApply locations Melbourne time type Full time posted on Posted 4 Days Ago time left to apply End Date: December 5, 2024 (3 days left to apply) job requisition id JR100156About Future FundAt the Future Fund, we're for future minds – like yours. The new investors and creators who thrive on different thinking and doing it...
-
Analyst, Knowledge Management
vor 1 Monat
Melbourne, Österreich Future Fund VollzeitAnalyst, Knowledge ManagementApply locations Melbourne time type Full time posted on Posted 4 Days Ago time left to apply End Date: December 5, 2024 (3 days left to apply) job requisition id JR100156About Future Fund At the Future Fund, we're for future minds – like yours.The new investors and creators who thrive on different thinking and doing it...
-
Junior Knowledge Management Consultant
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitJunior Knowledge Management Consultant Apply locations : Sydney Time type : Part time Posted on : Posted Yesterday Job requisition ID : JR101135 Why Sparke Helmore? As an independent Australian firm with a long history and a big heart, we have a rich story to tell.Our spirit is built on the power of relationships with our people, clients, and communities. At...
-
Senior Specialist, Knowledge Management
vor 4 Wochen
Melbourne, Österreich Bain & Company Inc VollzeitWHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years....
-
Senior Specialist, Knowledge Management
vor 4 Wochen
Melbourne, Österreich Bain & Company Inc VollzeitWHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility.We are currently ranked the #1 consulting firm on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12...
-
Sparke | Junior Knowledge Management Consultant
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitJunior Knowledge Management Consultant Apply locations: SydneyTime type: Part timePosted on: Posted YesterdayJob requisition ID: JR101135Why Sparke Helmore? As an independent Australian firm with a long history and a big heart, we have a rich story to tell.Our spirit is built on the power of relationships with our people, clients, and communities.At Sparke...
-
Melbourne, Österreich Tideri Jobbörse VollzeitJob DescriptionThe roleThis role is accountable for ensuring the successful implementation of technology solutions within projects/programs by developing agreed solution architectures aligned to enterprise-wide architectures and standards.This role will have end to end responsibility for: Leading the definition of the overall architecture for the "IT...
