Cluster Revenue Manager
vor 1 Monat
Summary
At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.
We have a rare opportunity for a
Cluster Revenue Manager
to join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters and your individuality is celebrated.
You will also have the exciting opportunity to choose between being based in the sunny paradise of Brisbane (Hyatt Regency Brisbane) or in the vibrantly cultural city of Melbourne (Hyatt Centric Melbourne). Don't worry about having to choose just one though as this role will require some travel between the two properties so you will have the best of both worlds
The Role
You will be responsible for managing and overseeing revenue management analytic functions to produce reporting that supports and evaluates hotel business strategies across multiple properties.
You will provide guidance in developing long-term strategies and short-term tactics to increase the hotel's overall revenue, maximise profit and improve performance.
You will report to the Cluster Director of Revenue Management in yielding business trends and maximising revenue for six of our Australian properties primarily focused on the above noted two hotels.
Prepare weekly, monthly room occupancy and average rate forecasts through the use of business intelligence and revenue management systems.
Provide tactical consultation on effective revenue generating processes through inventory usage, rate control management, pricing and distribution.
Conduct weekly revenue meetings, presenting the upcoming revenue tactics and challenges.
Ensure the inventory distribution through all channels is in line with Hyatt's distribution strategy.
Ensure daily pricing strategies are optimised and assist in the re-design of the pricing strategies if necessary.
Assist the Cluster Director of Revenue Management and the Sales and Marketing & Revenue department to maximise revenue and yield business.
Conduct training with Front Office employees (as required) to ensure correct procedures are in place at check in and check out, ensuring the availability and validity of data for analysis.
Qualifications
About You:
A minimum of three years' experience in or aligned to Revenue Management or Marketing Analyst role in a hotel.
Tertiary qualifications in a related field would be highly desirable.
Sound knowledge of Revenue Management and hotel operations of similar standards.
Willingness to go onsite to interstate Hyatt hotels when required, likely quarterly visits to Brisbane or Melbourne.
Possess strong organisational and analytical skills with a strategic mindset and keen attention to detail, along with effective problem-solving abilities.
Administrative and interpersonal skills are essential.
Advanced written and verbal presentation skills at times to a board/ownership and Regional office of Hyatt.
Full working rights in Australia.
What We Offer
Complimentary and Discounted accommodation across Hyatt Hotels worldwide.
Discounted accommodation for associates as well as your friends and family.
Wellbeing Leave and Paid Parental Leave.
Complimentary Headspace membership for Hyatt associates.
Complimentary Employee Assistance Program available for colleagues & immediate family.
Access to hotel gym facilities.
10% discount with NIB Health insurance.
Uniform Dry-Cleaning service.
Flexible work attire – smart casual in this role.
Complimentary barista coffee daily.
Discounted dining in our hotel/s F&B outlets.
Time in Lieu for additional hours.
Investment in your career development through training, opportunities and mentorship.
How to Apply
Click
APPLY
or contact Stefanie Forgione-Evans on ****** for a confidential discussion and to learn more.
Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
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