It Applications Specialist
vor 3 Wochen
Networks & Systems Administration (Information & Communication Technology) Full time As an IT Applications Specialist at Sana Health Group, you will play a crucial role in managing and implementing the software applications that power our mental health and addiction treatment services.
You will lead the management of key IT applications, user support, security, compliance, and vendor management across multiple platforms, ensuring our team can deliver world-class care to our clients.
The successful candidate will be required to hold the following qualifications and/or certifications: A Bachelor's degree in a relevant IT field (e.g., Computer Science, Information Technology).Minimum of 5+ years of experience within an Applications Support role, supporting 3-4 enterprise systems.Experience in health administration, public health, or a related/transferable industry is a plus.Demonstrated proficiency in managing enterprise systems like HubSpot, Employment Hero, Wellify, and Risk Clear.Familiarity with workflow automation tools, such as HubSpot Workflows (or similar CRM) and Zapier.Expertise in data management, analytics, and building reports across multiple platforms.Experience with domain and DNS settings, as well as communication platforms like WildJar, CallRail, MessageMedia, and BurstSMS.The Day-to-Day The IT Applications Specialist will hold responsibility for the following tasks, which will make up the majority of the work for the successful candidate:
Implement, administer and optimise HubSpot Enterprise solutions, including CRM, integrations, and configurations.Oversee data management practices, maintaining data integrity and supporting business analytics.Design and implement workflow automation using tools like HubSpot Workflows and Zapier to enhance efficiency and customer experiences.Manage domain registrations, DNS configurations, and call tracking platforms such as WildJar and CallRail.Integrate various communication platforms to support multi-channel marketing and sales communications.Build and interpret reports to provide actionable insights, track performance, and guide strategic decisions.What We Offer An opportunity to work in a purpose-driven organisation, making a meaningful difference in the mental health and addiction care field.A collaborative and innovative work environment with a focus on continuous learning and development.Competitive benefits package.Flexibility with work location and a commitment to supporting work-life balance.The chance to work with cutting-edge technology in a rapidly growing healthcare organisation.Who We Are We are Sana Health Group.
Our mission is to support people in moving toward a better future.
We specialise in the prevention and treatment of addiction, mental health, and eating disorders.
Our name is inspired by the Latin word for heal, hence our aim to assist in people's healing journeys.
Through our subsidiary businesses and the support of our centralised functions, we provide education, treatment, and recovery in private, nurturing, and high-quality environments.
This is underpinned by our values of Respect, Excellence, Integrity, and Hope.
How to Apply To apply, please submit your up-to-date resume and a cover letter (no more than 1 page) telling us about your interest in the role and why we might be a fit for you.
If you have any questions, please direct these to ******
Applicants based/ intending to move to Brisbane or Sydney, Australia are welcomed to apply.
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