Accor Hotels | Recepcionista Hotelaria

vor 4 Wochen


Adelaide, Österreich Tideri Jobbörse Vollzeit

Descrição da empresa Somos a Accor.
Somos líderes mundiais em Hospitalidade Aumentada.
Somos mais de 230.000 especialistas em hospitalidade colocando as pessoas no centro do que fazemos, criando novas conexões e emoções para nossos hóspedes, nutrindo uma verdadeira paixão pelo serviço e conquistas além dos limites.

Tudo que fazemos vem do coração, e é por isso que somos os maiores na arte de receber, conectar e servir.
Somos muito mais do que acomodação e hotéis.
Nossa promessa é superar todas as expectativas, promovendo inclusão, cuidados e um serviço impecável.
Estamos atentos ao mundo, ao que as pessoas buscam.

Com base na força de nossas equipes e em nosso forte ecossistema holístico de marcas e soluções, estamos abrindo novos caminhos para moldar a hospitalidade de amanhã e inspirar novas maneiras de experimentar o mundo.

#Be Limitless
Faça o que você ama, cuide do mundo, desafie o status quo.
Ao ingressar na Accor, cada capítulo de sua história é seu para escrever e, juntos, podemos imaginar a hospitalidade de amanhã.
Damos as boas-vindas a você como você é e será possível encontrar um trabalho e uma marca que combine com sua personalidade.
Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga propósito à sua vida.

Descrição da vaga Receber e atender os clientes conforme o estilo da marca de atuação.
Prestar informações diversas, de acordo com as necessidades dos clientes e práticas essenciais da área.
Colocar os clientes no "coração" de tudo o que for realizado, a fim de oferecer a eles uma experiência única e inesquecível, em alinhamento com a Cultura de Serviços AccorHotels.

Garantir o cumprimento das práticas da Recepção (entre eles check-in e check-out) Atender os clientes no restaurante/bar/loja de conveniência do hotel, caso seja necessário, em favor do espírito de polivalência.
Ser um facilitador de serviços, prestando informações quanto ao funcionamento do hotel.
Ser o principal interlocutor entre o cliente e outras áreas do hotel, recebendo suas solicitações, sugestões, etc.
buscando a resolução.
Oferecer o programa de fidelidade ALL de acordo com as orientações.
Ser responsável e zelar pela guarda de todo o recebimento (dinheiro e cartões de crédito).
Fazer o controle do fluxo de caixa e garantir que não ocorram discrepâncias.
Horário das 23h às 7h
Escala 6x1
Qualificações Mente Aberta
Orientação ao Cliente
Autoconfiança
Comunicação
Trabalho em Equipe
Proatividade e Iniciativa
Conhecimento e Melhoria do Negócio
Desejável: Superior em Hotelaria, Turismo ou compatível
Desejável: Inglês
Pacote Office
Informações adicionais Benefícios:
Salário Vale transporte Ticket alimentação ou restaurante Plano de saúde participativo Plano odontológico (opcional) Programa de participação nos resultados #J-18808-Ljbffr



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