Customer Service
Vor 2 Tagen
Do you love being organised and getting things done?Do you love helping people?Do you want to work in a supportive & positive environment?We invite you to become part of our dynamic and friendly team at Authentic Education to make a difference while supporting our students through the vital work of administrationYOU WILL BE JOINING A TEAM WHERE:We are team playersWe are self-motivated with a hunger for knowledgeWe possess a growth mindset and a "can do" attitudeWe have a desire to help othersWe are constantly improving the professional skills we possessWe know that work is play and play is workWe have an enthusiastic approach to finding solutionsWe are a living example of our workWe are systemized and switched onWHAT YOU WILL BE RESPONSIBLE FORForget boring, repetitive tasks like ''filing'' and ''data entry''.
This Customer Service and Events Administrator role has a variety of meaningful and important tasks.You will be mentored by your awesome manager and be responsible for:Supporting students with phone or email enquiriesOrganising the packing, printing and couriering of equipment to our students Australia wide and internationally.
Note: packing for our paid programs will require some manual handling and minimal heavy liftingManaging and ordering our stock and supplies needed for the office and eventsAssisting with the processing of enrolmentsEmailing and calling students to confirm their course readiness and attendanceImproving systems and processes with your feedback and creative inputA variety of other adhoc office dutiesMinimal basic office duties such as tidying office and collecting mailSKILLS & EXPERIENCE REQUIREDSelf-motivated ''can do'' attitude is a mustStrong organization skillsMinimum 2 years relevant experience in customer service and handling events administration or similar role (No formal qualifications or degree necessary)Good customer service skills and enjoy speaking to peopleExcellent written and verbal English skills (permanent residents only)Good with computers and technology including Excel, Microsoft Word and running reportsProficient in basic maths and figuring out prices etcTime management and email management skillsA desire to learn new things and improve processes and systemsExperience with a small business preferred (or ability to see tasks through from beginning to end)Attention to detail andlogical thinkerPAY, PERKS & BENEFITS$50k - $65k package depending on skills and experience.
Package includes superannuation.
You will receive an additional yearly bonusFree training courses to promote your growth & developmentThis full-time role is primarily working from home, with the requirement to be in the office approximately 20% of the time.Office is located in Sydney CBD, 5 min walk from World Square & train stationWe love to look after our team here at Authentic Education, so every Friday you will also receive half the day off to do what fulfils you the mostWHAT TO DO NEXTIf this sounds like you, please complete the following steps:Leave a voice message on0422 866 142(up to 1 minute in length) stating your name and outlining why you are interested in the role at Authentic EducationApply on this website by submitting a CV and cover letter(No recruiters.
Permanent residents and Australian citizens only)We will contact suitable candidates within 1-3 business daysThe position is available now with an option to start immediatelyWe look forward to seeing if this position is a match for both of us#J-18808-Ljbffr
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