Marketing Engagement
vor 22 Stunden
Marketing Engagement & Automation Lead - Active CampaignJoin the revolution in hospitality techLiven is a leading global data, technology, and customer experience provider for the hospitality industry.
From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.Our platform is designed to help hospitality businesses save more and work smarter by integrating all operational aspects—from ordering to back-of-house operations to payments.
Our passion for hospitality drives us to continually innovate and enhance the industry with AI-enriched data insights and automated process management.Key Milestones:Expansion: Acquired OrderUp , Abacus , Zeemart , and Copper , forming Asia Pacific's largest end-to-end group in hospitality technology.Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.Join us in revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.The Marketing Engagement & Automation Lead - Active Campaign plays a crucial role in helping our customers maximize the potential of Liven Engage and Active Campaign platforms.
This position is responsible for overseeing customer onboarding, campaign customization, and automation, while providing strategic advice on improving marketing performance.
You will collaborate closely with internal teams and customers to create tailored solutions that align with business objectives and enhance customer satisfaction.What you'll doCustomer Onboarding & Integration: Lead the onboarding process for new clients, ensuring seamless integration of Liven Engage/Active Campaign with their existing systems and the Liven One stack.Workflow & Automation Design: Develop and customize workflows, campaigns, and automations to meet specific customer needs and business goals.CRM & Data Management: Implement best practices for data management and assist with large-scale CRM database migrations.Training & Documentation: Provide comprehensive training and create clear documentation to ensure clients fully understand and utilize the platform's features.Customer Support: Offer first-line support for Liven Engage clients, troubleshooting technical issues and escalating complex cases when necessary.Strategic Consultation: Collaborate with customers to understand their business objectives, providing strategic advice to optimize marketing automation, CRM strategies, and campaign performance.Sales Collaboration: Work closely with the sales team during the pre-sales process to assess client needs and propose tailored solutions, highlighting the value of Liven Engage.Upsell & Cross-sell Opportunities: Identify opportunities to upsell and cross-sell additional features, services, or products that enhance the customer experience.Product Collaboration: Partner with the product team to prioritize feature development based on customer feedback and contribute to the continuous refinement of the white-labeled Active Campaign solution.Qualifications2+ years of experience with Active Campaign in a support, solutions, or implementation role5+ years of experience in marketing automation, with a proven track record in client implementations and customer support.Strong problem-solving abilities with the capacity to analyze customer needs and create effective, tailored solutions.Excellent communication skills (both written and verbal), with a focus on delivering customer satisfaction.Ability to work cross-functionally with product, sales, and other teams to deliver customer-centric solutions.Proficiency in tracking ROI and using data to report on key metrics, comfortable with numbers and performance analysis.Demonstrated discipline in task management and communication.Good to HaveExperience in Point of Sale (POS), Hospitality, or Fintech industries is highly preferred.
#J-18808-Ljbffr
-
Head Of Marketing, Brand
vor 3 Wochen
Melbourne, Österreich Royal Flying Doctor Service VollzeitWork for Australia's most trusted and iconic charityAccess to salary packaging options to reduce your taxable incomeThe Organisation Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia.We strive towards improving the health and...
-
Chief Marketing And Engagement Officer
vor 3 Wochen
Melbourne, Österreich Basketball Australia VollzeitAdd expected salary to your profile for insightsAs the national governing body, Basketball Australia (BA), in conjunction with our State & Territory member associations, is at the forefront of promoting, fostering, and developing the sport of basketball across the country.BA is responsible for safeguarding the sport in Australia.With a proud, rich history...
-
Marketing Engagement
vor 21 Stunden
Melbourne, Österreich Liven VollzeitMarketing Engagement & Automation Lead - Active CampaignJoin the revolution in hospitality tech! Liven is a leading global data, technology, and customer experience provider for the hospitality industry.From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120...
-
Liven | Marketing Engagement
vor 21 Stunden
Melbourne, Österreich Tideri Jobbörse VollzeitMarketing Engagement & Automation Lead - Active CampaignJoin the revolution in hospitality tech!Livenis a leading global data, technology, and customer experience provider for the hospitality industry.From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120...
-
Marketing Manager
vor 20 Stunden
Melbourne, Österreich Wall Street - HR Systems & Services VollzeitShape the future of women's basketball in a transformative period in the sport Drive meaningful impact across Australian sport and community engagement Convenient office location of Queens Road, Melbourne About Us The NBL Group , in partnership with the Wollemi Capital Group Syndicate , is redefining the future of women's basketball in Australia.The ...
-
Digital Marketing
vor 3 Wochen
Melbourne, Österreich Buscojobs VollzeitThe digital and e-commerce world is growing larger and more complex every day.This exciting Digital Marketing Internship will help you gain first-hand experience in utilizing digital marketing.As the Digital Marketing Intern, you will create unique advertising and marketing campaigns using platforms such as YouTube, Facebook, Instagram, and Google SEO and...
-
Marketing Manager
Vor 3 Tagen
Melbourne, Österreich Wall Street - HR Systems & Services VollzeitShape the future of women's basketball in a transformative period in the sportDrive meaningful impact across Australian sport and community engagementConvenient office location of Queens Road, MelbourneAbout UsTheNBL Group, in partnership with theWollemi Capital Group Syndicate, is redefining the future of women's basketball in Australia. TheWomen's National...
-
Digital Marketing
vor 3 Monaten
Melbourne, Österreich Career Success Australia VollzeitThe digital and e-commerce world is growing larger and more complex every day.This exciting Digital Marketing Internship will help you to gain first-hand experience in utilising digital marketing.As the Digital Marketing Intern, you will create unique advertising and marketing campaigns using platforms such as YouTube, Facebook, Instagram and Google SEO and...
-
Head Of Strategy
vor 2 Monaten
Melbourne, Österreich Buscojobs AU C2 VollzeitFull timeWe are the leading Australian owned manufacturer within the Automotive Industry servicing commercial, retail and independent channels throughout Australia and New Zealand.Our Company values are built on our key assets… People - our team members, our customers and suppliers.We are seeking to expand our Executive Leadership Team with the addition of...
-
Head Of Strategy
vor 1 Monat
Melbourne, Österreich At VollzeitFull timeWe are the leading Australian owned manufacturer within the Automotive Industry servicing commercial, retail and independent channels throughout Australia and New Zealand.Our Company values are built on our key assets… People - our team members, our customers and suppliers.We are seeking to expand our Executive Leadership Team with the addition of...
-
Marketing Manager
vor 4 Wochen
Melbourne, Österreich Wnbl VollzeitShape the future of women's basketball in a transformative period in the sport.Drive meaningful impact across Australian sport and community engagement.Convenient office location: Queens Road, Melbourne.About Us The NBL Group, in partnership with the Wollemi Capital Group Syndicate, is redefining the future of women's basketball in Australia.The Women's...
-
Marketing Manager
vor 4 Wochen
Melbourne, Österreich Wnbl VollzeitShape the future of women's basketball in a transformative period in the sport.Drive meaningful impact across Australian sport and community engagement.Convenient office location: Queens Road, Melbourne.About UsThe NBL Group, in partnership with the Wollemi Capital Group Syndicate, is redefining the future of women's basketball in Australia. The Women's...
-
Marketing Manager
vor 1 Monat
Melbourne, Österreich Sqp Hr Recruitment Business Consultants VollzeitAs the Marketing Manager, you will play a key role in driving our client's growth, building a strong brand presence, and creating a remarkable customer experience.You will oversee and execute marketing strategies across digital channels, social media, events, and customer engagement initiatives.You will report directly to the CEO.We are looking for a person...
-
Engagement Officer
vor 13 Stunden
Melbourne, Österreich State Government Of Victoria, Australia VollzeitOccupation: Communications, Marketing and MediaReference: 6468Job posted: 19/12/2024Closes: 10/01/2025Classification: VPSG3Salary Range: $76,817 - $93,275About the opportunityThe Engagement Officer will possess skills in supporting the development and execution of communications and stakeholder engagement strategies.This role will contribute to the planning,...
-
Marketing Manager
vor 1 Monat
Melbourne, Österreich Promo Brands Pty Ltd VollzeitAdd expected salary to your profile for insightsAs the Marketing Manager, you will play a key role in driving our growth, building a strong brand presence, and creating a remarkable customer experience.You will oversee and execute marketing strategies across digital channels, social media, events, and customer engagement initiatives.You will work closely...
-
Marketing Manager
vor 1 Monat
Melbourne, Österreich Featured VollzeitAdd expected salary to your profile for insights.Job Title: Marketing Manager As the Marketing Manager, you will play a key role in driving our growth, building a strong brand presence, and creating a remarkable customer experience.You will oversee and execute marketing strategies across digital channels, social media, events, and customer engagement...
-
Marketing Specialist
vor 1 Monat
Melbourne, Österreich Tbwa ChiatDay Inc VollzeitSKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3PL).We're building innovative ecosystems that power the booming e-commerce industry.Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.At SKUTOPIA, we offer unique products that are...
-
Engagement Officer
vor 14 Stunden
Melbourne, Österreich State Government Of Victoria, Australia VollzeitOccupation: Communications, Marketing and MediaReference: 6468Job posted: 19/12/2024Closes: 10/01/2025Classification: VPSG3Salary Range: $76,817 - $93,275About the opportunity The Engagement Officer will possess skills in supporting the development and execution of communications and stakeholder engagement strategies.This role will contribute to the...
-
Marketing Manager
vor 1 Monat
Melbourne, Österreich Promo Brands Pty Ltd VollzeitAdd expected salary to your profile for insightsAs the Marketing Manager, you will play a key role in driving our growth, building a strong brand presence, and creating a remarkable customer experience.You will oversee and execute marketing strategies across digital channels, social media, events, and customer engagement initiatives.You will work closely...
-
Marketing Lead
vor 4 Wochen
Melbourne, Österreich Everi Pty VollzeitAre you passionate about marketing with a special interest in digital?Are you ready to make a difference in the mental health sector?We're looking for an experienced Marketing Lead to help increase SANE's brand profile and drive engagement in our digital mental health services and initiatives.About SANESANE is committed to creating a brighter future for...
