Bendigo & Adelaide Bank | Senior Strategy & Insights Manager- Agri Business | Melbourne

It starts here.
With Bendigo Bank... and you.

Position Description: Senior Insights Manager - PD.pdf
Closing Date: 4th December 2024.

About the team & the role:
The Business and Agribusiness division brings together our specialist Rural and Business lending capability under the Chief Customer Officer - Business and Agri.
We work collaboratively across the division to support our customers through dedicated business and agribusiness banking relationships, taking the time to understand their goals and aspirations and provide meaningful insights to add value to their business.
Our goal is to enhance the prosperity and sustainability of the communities in which we operate.

The Business and Rural Division is part of an enterprise-wide digital transformation.
Through the transformation, the Division is pursuing a range of opportunities to improve the business customer experience, our management of risk, the efficiency of our business model, and our financial contribution to the Group.

The Industry team is key to helping the division achieve these opportunities.
The Industry team delivers and connects the business strategy with the distribution channel through industry research and collaboration, influencing policy, driving business operating model development, identification of growth-enabling innovation and partnership opportunities, and owning the implementation of strategic recommendations (directly or indirectly) to create game-changing revenue growth outcomes.
The team achieves this by:
Working with the business and across the market to identify key gaps in our industry strategy and policy Identifying and driving innovation and partnership opportunities which deliver scaled growth Leading cross-functional working groups to close identified gaps and meet customer and enterprise expectations Ensuring that delivery is prioritized and sequenced in the optimal way to deliver as quickly and effectively as possible, taking both a divisional view and enterprise Providing visibility of the opportunities and constraints so the Division Leadership Team can make informed decisions around resources and focus Setting the business up for success to deliver initiatives in a way that realizes maximum ROI.
The team comprises members with expertise across research, insights, policy, and industry, and are the main point of influence for both front-line engagement, product, pricing, CPC, MCC, and the Executive team.
Being able to create real pull will be key to ensure stakeholders are not only aligned to initiatives but deliver against expectations.

The Senior Strategy and Insights Manager will be responsible for supporting the Senior Manager Industry by acting as a Subject Matter Expert for industry, identifying industry and market trends, and partnering with key stakeholders to influence industry strategy and policy.
This will be achieved through:
Driving adoption of impactful industry policy and strategy initiatives across the division i.e., a lens across both Rural and Business Partnering with key stakeholders to ensure Rural and Business Industry needs are reflected in the shaping of industry strategy and policy Partnering with key stakeholders to ensure the successful delivery of industry strategy and policy initiatives across the division Identifying areas for continuous improvement and refinement of industry policy, and sharing industry feedback and partnering with stakeholders to ensure policies are relevant in market Promoting understanding of how the business is looking to streamline business customer experience through effective policy and strategy debate and implementation Contributing business SME knowledge to technical solution design and alignment, delivery planning.
This includes working across silos and project teams where appropriate Developing and delivering critical growth initiatives across the division.
This role will support the strategic focus for the Business and Agribusiness division and will continue to evolve the industry team into a growth, research, insights, and strategy driver for the division.

Critical skills for this position:
Deep experience within one or more of Agriculture or domain experience in general commercial business (professional services, healthcare, technology, manufacturing) in a practitioner, business owner, or advisory capacity Experience or knowledge of funding requirements across one or more areas across SME, Agri, Property, and Corporate Ability to quickly build deep stakeholder trust and credibility inside the organization, and across the external market (government/industry/advisory ecosystems) Management consultant skill set: Strategy and proposition development, research, insights, modeling, and GTM Industry level execution: Renowned for translating ambition and aspiration into reality Commitment to continuous improvement and always curious and open mindset A proven track record in leading change and creating a culture of accountability and high performance.
To be successful in this role you will have:
Commitment to improving Business Customer Experience and continuous improvement Strong knowledge of financial services and banking industry, financial services products, services, channels, competitive dynamics, and customer behavior trends A curious and consultative mindset with an appetite for solving problems and working with ambiguity A proven track record in strategic initiative development, or consulting preferably in the financial services industry Conducted comprehensive market analyses including competitor assessments, and industry trend identification The ability to analyze financial performance metrics, including profitability, and revenue growth Develop financial models to assess the impact of strategic initiatives and investment decisions In-depth understanding and experience in one of the commercial, corporate, and agricultural banking sectors Excellent communication, influencing, and presentation skills Proficiency in Microsoft Excel, PowerPoint, and development of C-Suite strategy documents This is a full-time, permanent position that can be based in Melbourne, Adelaide or Bendigo .
We offer flexible work options that put our people first, and a hybrid model of two days in a local office per week.

So, why work with us?

Want big impact that matters?
Here, you'll know your work directly benefits the customers and communities we all serve.
Want to be more than just a number?
Join a team that truly values you – and that gets more and more diverse every day.
Want career opportunity AND flexibility?
Achieve both here, where we know that balance and progression go hand in hand.
You'll also get access to a great range of benefits, including:
Hybrid work?
Our flexible work options are designed to suit your life – talk to us about what flexibility means to you.
Health and wellbeing support, including discounted gym memberships, and private health insurance options.
Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice.
We're making better, bigger.
And we'll get there with you.

Apply now
Now's the time to set your sights even higher – on the future you and the future career you deserve.

We are committed to responding to all candidates, regardless of the outcome of your application.

Please note shortlisting and interviews may take place prior to the advertised close date.
We don't want you to be missed, so please note that directly emailed CVs may not be picked up by the system and may risk being missed from the process.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business.
We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

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