Customer Service Manager
vor 2 Monaten
Full timeAs a global leader in our field, we are committed to developing products that set new benchmarks in the industry. We are proud to cultivate a vibrant and inclusive workplace where innovation and teamwork flourish. Join us to be part of a progressive company that prioritises your development and empowers you to make an impact. We are offering exciting opportunities to engage in projects to collaboratively shape the future of the work we do.Role Overview:As our Customer Service Manager, you will be responsible to ensure seamless operation of order fulfilment and customer satisfaction. You'll work closely with a supportive team and collaborate with the wider team to ensure that the business objectives are met.Key Responsibilities:Manage on hand stock levels through collaboration with the Inventory team, in accordance with the agreed service level agreements.Proactively lead and guide the team to anticipate order fulfillment needs.Responsible for meeting the assigned KPIs to ensure excellence in service delivery to customers and stakeholders.Work closely with the internal teams to balance customer demand and supply, including provision of timely solutions and addressing customer issues.Act as a key stakeholder in Net Promoter Score (NPS) processes, focusing on planning-related issues to improve customer satisfaction and loyalty.Ensure customer claims process is handled efficiently and effectively to maintain customer trust and satisfaction.What We're Looking For:A tertiary degree, APICS certification or ability to demonstrate equitable work experience.Deep expertise in customer service role, including sales order management, product export processes and reporting.Working knowledge of SAP and EDI.Strong interpersonal and communication skills with a talent for building and nurturing stakeholder relationships.A strategic thinker with the ability to analyze data trends and adapt strategies accordingly.Excellent organizational and project management skills, with attention to detail.A proactive and motivated approach, with the ability to work independently as well as part of a collaborative team.A passion for creating positive customer experiences and achieving outstanding results.Why Join Us?Inclusive Environment: We value diversity and are dedicated to creating a supportive and inclusive workplace.Growth Opportunities: We offer professional development opportunities to help you grow and advance in your career.Impactful Work: Be part of a team driving innovation and shaping the future of our industry through our innovative products.Supportive Culture: Work in a collaborative and empowering environment where your contributions are recognized and valued.How to Apply: If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you Please share your best career achievement in your cover letter.Don't meet every single requirement? We believe that diverse backgrounds and perspectives foster innovation. If you're excited about this role but don't align perfectly with every qualification, we encourage you to apply anywayWe strive to be an equal opportunity and inclusive employer. We are committed to providing employment opportunities that support you in reaching your full potential.
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Customer Service Representative
vor 1 Monat
Melbourne, Österreich Service Electric Cablevision, Inc. VollzeitPosition: Customer Service RepresentativePlease review the details of the position below and click "Apply" to submit your resume.Date Posted:09/01/2022Job Location:SunburyShift Hours/Job Type:Full-time customer service position in our Sunbury location.Work schedule hours will be Tues.-Fri 10:30am-7:00pm and Saturdays 8:30am-5:00pm.Reports To:Office...
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Customer Service Manager
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Melbourne, Österreich Yogita Staffing Solution VollzeitOur company is searching for a motivated and experienced customer service manager to lead our customer service department.Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the...
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Customer Service Manager
vor 3 Monaten
Melbourne, Österreich Global Vision Recruitment VollzeitGVRC on Behalf of SSS Tyres & WheelsPosition: Customer Service ManagerSalary: $108,000 plus 11.5% superannuationHours: 44 hoursMode: Full-TimeLocation: 102-108 Williams Road Dandenong South VIC 3175Experience required: Minimum 2 years' experience in relevant rolesJoin Our Team at SSS Tyres & Wheels!Are you a passionate and experienced Customer Service...
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Customer Service Manager
vor 1 Monat
Melbourne, Österreich Navigate Australia Pty Ltd VollzeitNavigate Australia Pty Ltd – Melbourne VICOur clients in professional service and marketing services are seeking a dynamic and experienced Customer Service Manager to lead the customer service team. The ideal candidate will be passionate about delivering exceptional customer experiences and have a proven track record in managing and motivating teams.About...
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Customer Service Manager
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Melbourne, Österreich Navigate Australia Pty Ltd VollzeitNavigate Australia Pty Ltd – Melbourne VICOur clients in professional service and marketing services are seeking a dynamic and experienced Customer Service Manager to lead the customer service team.The ideal candidate will be passionate about delivering exceptional customer experiences and have a proven track record in managing and motivating teams.About...
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Customer Services Officer
vor 2 Monaten
Melbourne, Österreich 3R Truck Service VollzeitWe're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing companyIf you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...
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Customer Service Manager
vor 2 Monaten
Melbourne, Österreich Budget Car And Truck Rental VollzeitCompany: Wheelton Investments (Budget Car and Truck Rental Franchise)About Us: Wheelton Investments is a leading car rental franchise with nine locations across Melbourne. We pride ourselves on delivering exceptional customer service and creating lasting customer relationships. We're seeking a dynamic Customer Service Manager to lead and elevate our customer...
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Customer Service Manager
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitAbout Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the...
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Customer Service Representative
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Melbourne, Österreich Regional Air Service VollzeitWe are seeking a motivated and friendly Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping others. This role involves interacting with customers, resolving inquiries, and ensuring a high level of customer satisfaction.Key Responsibilities:Respond to customer inquiries via...
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Customer Service Manager
Vor 6 Tagen
Melbourne, Österreich Talent Effect Pty Ltd VollzeitFull time This contemporary design-led business is genuine and inclusive when it comes to its people.Developing product that brings them to the forefront of their sector, they have seen phenomenal growth and are poised to continue this.They work hard, take pride and strive for a sustainable business model in all areas.Constantly evolving and delivering...
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Customer Service Manager
Vor 6 Tagen
Melbourne, Österreich Talent Effect Pty Ltd VollzeitFull timeThis contemporary design-led business is genuine and inclusive when it comes to its people.Developing product that brings them to the forefront of their sector, they have seen phenomenal growth and are poised to continue this.They work hard, take pride and strive for a sustainable business model in all areas.Constantly evolving and delivering growth...
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Customer Service Manager
vor 1 Monat
Melbourne, Österreich Australian Skilled Migration VollzeitFull timeAre you passionate about delivering exceptional customer experiences and leading high-performing teams? Australian Skilled Migration, a leading provider of recruitment and migration services, is seeking a dedicated Customer Service Manager to oversee and enhance our customer service operations.In this role, you will be instrumental in driving our...
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Customer Service Manager
vor 1 Monat
Melbourne, Österreich Australian Skilled Migration VollzeitFull timeAre you passionate about delivering exceptional customer experiences and leading high-performing teams?Australian Skilled Migration, a leading provider of recruitment and migration services, is seeking a dedicated Customer Service Manager to oversee and enhance our customer service operations.In this role, you will be instrumental in driving our...
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Customer Service Manager
vor 2 Monaten
Melbourne, Österreich X15Ventures VollzeitWe are Home-in, and our vision is that all Australians buy and sell their home securely, with confidence.To turn this vision into reality, our mission is to provide exceptional conveyancing for buyers and sellers, which is also so valuable to home lenders and real estate agents that they recommend Home-in to all their customers.Home-in provides conveyancing...
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Revenue & Customer Service Manager
vor 2 Monaten
Melbourne, Österreich Tasfoods Ltd VollzeitAn exciting opportunity exists for a full-time Revenue & Customer Service Manager to join the TasFoods team based at the Nichols Poultry site in Sassafras in North West Tasmania.The Revenue & Customer Service Manager is responsible and accountable for maximising revenue through the effective management of customer stock allocation and the customer service...
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Customer Service Manager
vor 1 Monat
Melbourne, Österreich Buscojobs AU C2 VollzeitFull time As a global leader in our field, we are committed to developing products that set new benchmarks in the industry.We are proud to cultivate a vibrant and inclusive workplace where innovation and teamwork flourish.Join us to be part of a progressive company that prioritises your development and empowers you to make an impact.We are offering exciting...
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Customer Service Manager
vor 2 Wochen
Melbourne, Österreich Labelmakers Group VollzeitFull timeLabelmakers Group is one of the foremost awarded manufacturers of innovative packaging products and packaging solutions to the fast-moving consumer goods sector, mostly large multinationals in the general food and beverage markets.The Company is a private multisite business in Australia and New Zealand, employing well over 600 people, with the...
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Payroll And Customer Service Administrator
vor 2 Monaten
Melbourne, Österreich Service Stream VollzeitPayroll and Customer Service AdministratorApply locations VIC - Melbourne - 655 Collins StTime type: Full timePosted on: Posted TodayTime left to apply: End Date: December 1, 2024 (29 days left to apply)Job requisition id: JR-114203Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryPlatform to excel your career in Payroll in an ASX-listed...
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Payroll And Customer Service Administrator
vor 2 Monaten
Melbourne, Österreich Service Stream VollzeitPayroll and Customer Service Administrator Apply locations VIC - Melbourne - 655 Collins St Time type: Full time Posted on: Posted Today Time left to apply: End Date: December 1, 2024 (29 days left to apply) Job requisition id: JR-114203 Primary Location VIC - Melbourne - 655 Collins St Job Description Summary Platform to excel your career in Payroll in an...
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Customer Service
vor 1 Monat
Melbourne, Österreich Seek.Com.Au VollzeitCustomer Service & Administration ManagerWe are a leading distributor of organic and natural food products based in Campbellfield, Victoria.Recognised as one of the major importers and distributors of health and wellbeing products across Australia, we offer a diverse range of unique brands, from gluten-free foods to skincare.As a national supplier, we...
