Case Manager
Vor 7 Tagen
About Our Client A global and leading logistics organisation based in St Kilda Road, are a passionate and down to earth team who collaborate strongly with colleagues who are committed to delivering exceptional experiences.
As well as a competitive salary, and additional leave benefits you'll be encouraged to innovate; you'll work in a collaborative environment knowing your difference will make the difference.
Job Description Deliver a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.Expectation Management ensuring Members and their families understand service scope and the relocation life cycle.Build and maintain strong relationships with internal stakeholders (Procurement Teams and Removal Services Team).Be a Safety Leader that identifies and corrects conditions that affect employee safety.Support the case management team with reporting, on base presentations and ad hoc projects.Identify opportunities and contribute to process improvement and business design.Support leaders with New Starter onboarding and buddying.Be an advocate for the organisations values.The Successful Applicant The successful candidate must possess a strong 'can do' approach whilst having the ability to work both autonomously and within a team.
A high standard of attention to detail and time management skills are imperative along with the ability to provide a high level of professionalism and customer service to both internal and external stakeholders.
The working environment is a collaborative one where team spirit and open, honest communication is encouraged.
What's on Offer You will have the opportunity to join a prestigious organisation and enhance your skills.
You will benefit from succession plans, customised online learning and development programs.
Thrive in a supportive and collaborative workplace culture.There are ample opportunities for career advancement and personal development.Staff members receive local discounts on services and enjoy exclusive perks.
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