Business Manager

vor 2 Wochen


Melbourne, Österreich Chanel, Inc. Vollzeit

time left to apply End Date: December 25, 2024 (22 days left to apply)
job requisition id JOBREQ00097800
We are currently recruiting a Fragrance & Beauty Business Manager to join one of our largest beauty locations in Sydney, David Jones Elizabeth Street.
ABOUT THE ROLEThe Fragrance & Beauty Business Manager is responsible for leading an energetic and passionate team who are dedicated to creating experiences for our clients.
Through a keen sense of business acumen, the Business Manager is responsible for all retail activities that contribute to the brand's image and leadership in the market by liaising with field teams (VM, L&D), corporate functions (Finance and HR), and the department store management.
WHAT IMPACT YOU CAN CREATE AT CHANELAs a Business Manager, you will drive sales, business growth, team development, and an unforgettable client experience.
You will ensure the boutique meets Chanel standards in every aspect, from client service to operations.
YOU ARE ENERGISED BYThinking 'outside the four walls' of the Boutique and considering the entire client experience across all touch points of Makeup, Fragrance, and Skincare.
WHAT WILL YOU DO?Empower the team, provide feedback and show commitment to the growth and development of the team by creating a culture of learning.Partner with our learning team, provide coaching and mentoring in client experience, sales techniques, service flows, product knowledge & expertise.Create and continue a strong relationship with our retail partner, striving to achieve the best outcome for Chanel.Role model the Chanel service standards for client experience and lead by example on the selling floor.Create and maintain a client base for the boutique by pro-actively recruiting and growing client loyalty.WHAT YOU WILL BRINGDemonstrated management experience preferably within a luxury or fast-moving environment.Strong leadership and people management capabilities.Excellent planning, organizational, and problem-solving skills.Enthusiasm, energy, and motivation to lead a team to success.Open-mindedness to diversity and cultural differences along with the ability to work with team members and clients of diverse backgrounds.The ability to work across a roster that covers the trading hours of the department store.WHAT CHANEL CAN OFFER YOUIn this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching, and more.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process.
Our team is selected solely for their talents and capabilities.
We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.
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