Case Manager, Ctp
vor 8 Stunden
Time left to apply : End Date : November 16, 2024 (23 days left to apply)
Job Requisition ID : 328493
Case Manager, CTP Permanent Full Time Location : Parramatta The Opportunity At QBE, we are always looking for empathetic and eager to learn Insurance Claims Professionals for our claims team to support people to get their lives back on track after an injury and make a positive impact in assisting people when they need it the most.
Your New Role Deliver exceptional customer service Continue to learn and grow your knowledge through an ever-changing variety of situations and challenges Build and maintain strong relationships with customers by guiding and supporting them through their recovery Work in a fast-paced and dynamic work environment Manage end-to-end claims with the help of your leaders Let's talk flexible working About You Insurance claims or allied health experience highly advantageous Be customer focused and genuinely care about people Be resilient and not easily overwhelmed (sometimes it can be tough assisting people through a vulnerable time in their life) The confidence to make decisions and be empowered Be able to actively listen to people and guide them through the claims process in a natural and empathetic manner on the phone Strong computer skills and the ability to pick up new computer systems Benefits Hybrid Working' a mix of working from home and in the office to enhance your work / life balance Our Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counseling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximize retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Skills : Analytical Thinking, Case Management, Claims Settlement, Communication, Critical Thinking, Customer Service, Data Privacy, Disability Claims, Intentional collaboration, Managing performance, Negotiation, Personal Injury Claims, Risk Assessments, Sound Judgment, Stakeholder Management
QBE recognizes the value of diverse perspectives and experience.
We are committed to an inclusive workplace where everyone feels valued and respected for who they are.
If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us.
Equal Employment Opportunity : QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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