Product Manager, Delivery Capability And Experience
vor 1 Monat
Full time permanent opportunity Hybrid working (2-3 days in the Sydney office) How will I help? This is an exciting opportunity to join a dynamic new team within Cash and Transactional Banking, where you'll help Australians manage their money and businesses through a digital-first approach. By embracing an agile, customer-focused mindset, you'll drive innovation to enhance the customer experience, streamlining customer service and meeting everyday banking needs.
Collaborate with strategy, digital, technology, and project teams to deliver seamless solutions that make banking easier, all while aligning with broader business goals.
Key Responsibilities: Collaboratively design and deliver innovative cash and transactional banking digital experiences to meet customers' everyday needs. Accelerate market delivery through continuous improvement and an agile mindset. Analyze and leverage data to identify opportunities to meet business outcomes. Support oversight and management of key suppliers that drive our transformational agenda - ensuring compliance with Group Supplier frameworks and policies. Act as a subject-matter expert on cash and transactional banking products. Build strong relationships across teams to support the design and delivery of the operational data model. Champion our purpose of "creating better futures together" with a strong focus on customer advocacy. What's in it for me? You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organize adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need? The ideal candidate will have: Experience in contributing to or supporting the design and implementation of change initiatives within the digital and technology space. An understanding of product lifecycle principles and processes. Exposure to project management within digital and/or technology development is a plus, with a strong focus on collaboration and shared success. Be adaptable in nature and able to work in a fast-paced environment, in a high performing team. An interest in developing commercial insight and a passion for learning. Strong communication and presentation skills, with the ability to adapt depending on the audience. What is it like to work there? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******. Westpac is committed to talent mobility and career development for our current employees, including trainees and intern program participants. People Leaders will prioritise internal candidates.
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