Reservations Manager
vor 2 Monaten
Company DescriptionEmbark on a journey of luxury and excellence with Sydney's iconic first international 5-star hotel Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury.We are currently undergoing a complete transformation and enhancing all the hotel facilities to continue delivering outstanding luxury service to our guests. Scheduled to complete the changes in Spring 2024, the hotel will provide an all-encompassing experience of entertainment, leisure, dining, conferencing and unparalleled hospitality.The hotel is partnering with House Made Hospitality, Sydney-based and globally inspired hospitality group. Through this partnership we are setting new standards in the Australian hospitality scene and we are seeking a talented Reservations Manager to help craft a unique experience where luxury reaches new heights. Apply now and be part of the "Rebirth of a Sydney Icon" with usJob DescriptionAs our Reservations Manager, you will be responsible for leading the Hotel Reservations team.QualificationsProvide efficient, friendly and professional service to all guests.Lead by example when attending to guest requests.Show efficiency in constantly striving to provide total customer satisfaction.Promptly answer all requests for reservations and record them accurately.Constant upkeep of Fidelio Reservations system through updating of rates systems, validity dates, mail messages, availability control.Check no shows from previous day and give details to Assistant Manager for processing and follow up.Ensure all reservations loaded into the PMS system are up to date.Closely scrutinise reservations relating to regular clients to ensure all information is correct resulting in minimal check in time.Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders.Create group masters and update group information as it is received e.g. rooming list, arrival, meals, follow up on information if not received. Liaise with other departments to ensure group requirements and special requests are actioned.Reconfirm all arrivals 1 day prior to arrival and ensure all relevant information is available to Front Desk by the evening prior to arrival.Ensure an accurate and complete guest history exists for all return guests and that details of arrivals are communicated to Management.Regularly check guest history records and advise FOM should a tidy up need to be actioned.Regularly monitor occupancy, judge busy periods and request assistance as required.Closely monitor allotments and ensure all are being utilised and not oversold. Provide allotment statistics and ensure accurate handling / correspondence.Additional InformationJoining our team will unlock generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more from Day 1. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us.If this sounds like the right opportunity for you, a new challenge in 2024, we look forward to finding out more about you and invite you to apply
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Reservations Manager
Vor 7 Tagen
Sydney, Österreich Accor Hotels VollzeitREF45938LReservations ManagerMEA SPACCompany DescriptionNovotel Sydney Darling Square is seeking an experienced and dedicated Reservations Manager to join our team on a Full Time basis.Novotel Sydney Darling Square is conveniently located amongst Sydney's CBD, Darling Harbour, Darling Square and ICC precincts.It is the perfect location for guests whether...
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Reservations Manager
vor 2 Monaten
Sydney, Österreich Accor Hotels VollzeitCompany DescriptionNovotel Sydney Darling Square is seeking an experienced and dedicated Reservations Manager to join our team on a Full Time basis. Novotel Sydney Darling Square is conveniently located amongst Sydney's CBD, Darling Harbour, Darling Square and ICC precincts. It is the perfect location for guests whether they're travelling for business,...
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Reservations Assistant
vor 2 Monaten
Sydney, Österreich Odd Culture Group VollzeitOdd Culture Group is a leading hospitality business renowned for exceptional experiences and outstanding service. With a commitment to quality and customer satisfaction, we aim to create a seamless journey for every guest, from initial contact through to their in-venue experience. We are looking for a personable and detail-oriented Reservations Assistant to...
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Reservation Agent
vor 3 Wochen
Sydney, Österreich Accor Hotels VollzeitJob Schedule: Temps CompletJob Type: CDIJob Category: Sales & MarketingBrands: ACCORLocation: Novotel Sydney on Darling Harbour, Sydney, AustraliaReference: REF43078QReservation AgentRegion: MEA SPACWe are seeking a friendly, detail-oriented Reservation Agent to join our Reservation team. The Reservation Agent will be responsible for assisting customers with...
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Reservations Agent
vor 4 Wochen
Sydney, Österreich Accor Hotels VollzeitREF44532DReservations AgentMEA SPACCompany DescriptionWe are seeking an enthusiastic and dedicated Full Time Reservations Agent who has experience in a similar role or on a hotel reception desk to join our team at Novotel Sydney Parramatta.Job DescriptionManage and process all reservations via phone, email, and online platforms with a focus on accuracy and...
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Reservations Supervisor
vor 1 Monat
Sydney, Österreich Rydges Hotels Limited VollzeitWhen you join EVT, you are joining one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities, and Travel businesses that always feel local and authentic. At EVT, we're the shakers and the Daymakers. The experience creators. The...
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Assistant Reservations Sales Manager
vor 12 Stunden
Sydney, Österreich Accor Hotels VollzeitCompany Description Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel...
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Assistant Reservations Sales Manager
vor 12 Stunden
Sydney, Österreich Accor Hotels VollzeitCompany Description Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre.Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline.As a Hotel for the Arts, Sofitel...
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Assistant Reservations Sales Manager
vor 1 Tag
Sydney, Österreich Accor Hotels VollzeitCompany DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel...
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Reservations Coordinator
vor 2 Monaten
Sydney, Österreich Accor Hotels VollzeitYour team and working environment: Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.Why work for Accor?We are far...
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Reservations And Royal Services Agent
vor 1 Monat
Sydney, Österreich Accor Hotels VollzeitCompany Description#BeLimitlessWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By...
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Cluster Reservations Manager
vor 2 Monaten
Sydney, Österreich Tfe Hotels Adina Apartment Hotels VollzeitCluster Reservations Manager - Maternity Leave CoverCluster Team NSW, 111 Goulburn St, Sydney, New South Wales, Australia Req #2067Friday, 19 April 2024We're looking for the kind of leader who fills our hotels with purpose; faster than you can say 'full house'!As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on the...
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Cluster Reservations Manager
vor 2 Monaten
Sydney, Österreich Tfe Hotels Adina Apartment Hotels VollzeitCluster Reservations Manager - Maternity Leave CoverCluster Team NSW, 111 Goulburn St, Sydney, New South Wales, AustraliaReq #2067Friday, 19 April 2024We're looking for the kind of leader who fills our hotels with purpose; faster than you can say 'full house'!As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on the...
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Cluster Reservations Manager
vor 1 Monat
Sydney, Österreich Tfe Hotels Group VollzeitCluster Reservations Manager - Maternity Leave Cover Cluster Team NSW, 111 Goulburn St, Sydney, New South Wales, Australia Req #2067 Friday, 19 April 2024 We're looking for the kind of leader who fills our hotels with purpose; faster than you can say 'full house'!As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on...
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Cluster Reservations Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitCluster Reservations Manager - Maternity Leave CoverCluster Team NSW, 111 Goulburn St, Sydney, New South Wales, AustraliaReq #2067Friday, 19 April 2024We're looking for the kind of leader who fills our hotels with purpose; faster than you can say 'full house'!As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on the...
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Cluster Reservations Manager
vor 4 Wochen
Sydney, Österreich Tfe Hotels Adina Apartment Hotels VollzeitCluster Reservations Manager - Maternity Leave CoverCluster Team NSW, 111 Goulburn St, Sydney, New South Wales, Australia Req #2067Friday, 19 April 2024We're looking for the kind of leader who fills our hotels with purpose; faster than you can say 'full house'!As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on the...
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Cluster Reservations Manager
vor 2 Monaten
Sydney, Österreich Tfe Hotels Adina Apartment Hotels VollzeitCluster Reservations Manager - Maternity Leave CoverCluster Team NSW, 111 Goulburn St, Sydney, New South Wales, Australia Req #2067Friday, 19 April 2024We're looking for the kind of leader who fills our hotels with purpose; faster than you can say 'full house'!As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on the...
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Dining Reservation Executive
vor 3 Wochen
Sydney, Österreich Accor Hotels VollzeitHOTEL OVERVIEWStrategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience....
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Dining Reservation Executive
vor 3 Wochen
Sydney, Österreich Accor Hotels VollzeitHOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your...
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Dining Reservation Executive
vor 3 Wochen
Sydney, Österreich Accor Hotels VollzeitHOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience....
