Customer Service Assistant
vor 1 Woche
About ACH Group: For over 70 years, ACH Group, a leading not-for-profit in aged care, has enriched the lives of older South Australians.
With over 1,900 dedicated individuals working together, we're able to create good lives for our customers.
The role: ACH Group has an exciting opportunity to join the team at Perry Park in Port Noarlunga.
The role is being offered on a part-time (0.6 FTE) basis, working five hours a day Monday to Friday.
Delivering exceptional customer service, you will be the welcoming first point of contact for customers, staff, and visitors and provide high-quality administrative support services for the residential care home.
What you'll do: Maintain a tidy, warm, friendly, and welcoming environmentProvide first-class service in person, on the phone, and via emailAssist with processing paymentsDocument, register, and record keeping and updatesManage the visitors and contractor signing into the registerOrganise incoming and outgoing mailLiaise with various staff at the care homeOther administration support as requiredAbout You This role is suited for someone who has experience in a reception/administration role, with initiative, a positive can-do attitude, and a motivation to make a difference, together with effective communication skills to liaise with multiple internal and external stakeholders, in addition to:
Computer savvy: ability to use Microsoft Office suite and learn a range of databasesAbility to multi-task and problem solveHigh degree of accuracy in your workExcellent communication and customer service skills to deal with a wide range of customersCollaborative approach to your work and a supportive team playerA Police Check for unsupervised contact/vulnerable groups less than 12 months old upon commencementIf you want to join our amazing team, we can offer you: Career development with in-house upskilling and external learning opportunitiesFriendly and inclusive culture, supporting diversity and employee wellbeingFinancial advice for HESTA members, our preferred superannuation supplierWellbeing program including free employee assistance programRecognition program acknowledging significant contributionsSalary packaging to maximise your take-home payDiscounted Corporate Membership - Health Insurance - BUPAHow to Apply: Click 'Apply' now to apply
Applications close: Tuesday, 14th of January 2025.
ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability, or any other basis.
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