Key Partnership Manager, Nsw

Join a team that is changing millions of lives.

Transforming smiles, changing lives.

At Align Technology , we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.
We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation.
Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.

Ready to join us?

About this opportunity
As an integral member of the Enterprise Accounts team, the Key Partnership Manager will be responsible for managing key Invisalign providers across both GP and Ortho channels, within their defined territory.
The role of Key Partnership Manager supports a critical element of our strategic initiatives.

You will work with the Assistant Director Enterprise Accounts, Corporate Account Manager, Enterprise Accounts Specialist, and Digital Workflow Managers to develop strategies, identify opportunities for growth, and accelerate revenue and higher case volume within targeted practices.
You will build and leverage influential relationships with doctors and staff by providing them with tailored insights to enable and inspire them to modernise and grow their business with optimisation of Align digital technologies.

This role is based in Sydney or surrounds, Australia.
The position reports to the Associate Director, Enterprise Accounts, ANZ.

In this role, you will...
Account planning and management
Understand the business environment for large accounts, their workflows, and structures.
Keep abreast of industry trends and understand the macro environment and how this impacts practices.
Play an essential part in achieving the company's business objectives by directly (and indirectly) driving sales growth across both GP and Ortho channels.
Ability to complete discovery sessions and engage practices around ongoing joint growth plans focusing on the coming 12 months.
Lead the implementation of key accounts growth plans by working with the Enterprise Team and critical stakeholders to meet deadlines, track progress, and drive results.
Have a strong understanding of business concepts and the ability to communicate with practice owners and managers regarding revenue generation and maximising profitability in their practice.
Generate long-term relationships with our key partners.
Be able to confidently present to C-Suite team members in larger group practices, including the Chief Operating Officer, Chief Financial Officer, and/or business founder.
Have a strong working relationship with Sales, Finance, Marketing, and Clinical Support and Education departments.
Build excellence in iTero rollout and implementation plans.
Design and input into effective processes to enhance our finance, operations, and business metrics to provide solid business support.
Engage external key organisations at all levels to align on strategic goals.
Be willing to work on and/or lead several internal projects at any one time.
Data analysis on each account to track performance and presentation of goal tracking via reporting to key accounts on a monthly basis.
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with the Leadership team.
Oversee key account agreements, including the renewal process and end-to-end management of contracts via Ariba (or applicable internal system).
Stakeholder collaboration
Participate in regular meetings with the Enterprise team, including weekly team meetings, monthly planning calls, and quarterly reviews.
Conduct mid-month reviews and prepare performance information which will be distributed to the wider organisation (including but not limited to the leadership team).
Co-travel with Enterprise Accounts team members.
Collaboration with iTero team and education team to support action plan development for key accounts.
Capture call notes in SFDC, detailing activities completed with doctors/team members to allow transparency across stakeholders.
Infield execution
Work with the sales leadership team and sales enablement to ensure the development of appropriate sales training based on current business requirements.
Execute bespoke agreements with key accounts.
Ability to troubleshoot and objection handle across a broad range of topics, including pricing, profitability, workflow, and lead generation.
Maintain a dynamic approach to building the key account pipeline.
Work with Digital Workflow Adoption Managers to drive digital penetration across the group.
Work closely with the sales team to effectively manage these accounts and increase growth and 'Share of Chair.' Actively work cross-functionally to leverage internal expertise on an ongoing basis.
Conduct pre & post promotion evaluation to increase ROI.
Analyse and prepare sales information for key accounts.
In this role, you'll need ...
Tertiary qualifications in business, marketing, or healthcare-related fields an advantage.
5+ years technical sales experience in the orthodontic industry preferred.
Strong business acumen and industry knowledge.
Ability to demonstrate experience developing and successfully implementing strategy with customers and delivering growth sales plans.
Proven results of delivering client solutions and meeting sales goals.
Demonstrated success managing key accounts on a national level.
Familiarity with Salesforce CRM.
Advanced presentation skills + knowledge of Microsoft PowerPoint & Excel.
DISC certification is an advantage.
Excellent verbal and written communication skills.
Ability to digest complex information and build clear, implementable action plans.
Ability to engage stakeholders at all levels of an organisation.
Ability to work effectively and proactively within a team environment as well as on your own when required.
Willing to travel interstate as required to support the territory.
Sound like a good fit?

Great
Click the "Apply" link to let us know you are interested.
Not the right fit?
Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family.
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About Align
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives.
Our global team of talented employees develop innovative technology, tools, and treatment options to help dental professionals worldwide achieve the clinical results they expect.
Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics, and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services.
Did you know?
Align is the world's largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries.
Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy.
Please review our Applicant Privacy Policies for additional information.

Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees.
As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees.
We live our company values by promoting healthy people and healthy communities.
All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression, or any other legally protected category.
Applicants for positions with Align must be legally authorized to work in the country which they are applying for, and verification of employment eligibility will be required as a condition of hire.

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