Accor Hotels | Director, Revenue Management | Brisbane
Vor 5 Tagen
Company Description Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile.
With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.
Job Description The Director of Revenue Management is responsible for:
Leading strategic planning and collaborating with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
Effectively communicating a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fostering Revenue Management Culture within the revenue generating departments of the hotel and teaching RM concepts within the hotel.
Leveraging Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
Creating short- and long-term forecasts that yield the best decisions on pricing and yielding tactics.
Participating in the annual budget process and producing long term projections, as required.
Actively participating in ownership conversations and presentations.
Monitoring relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
Chairing and preparing materials for the weekly Revenue Management Meetings, following Brand guidelines.
Maximizing room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
Optimizing pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
Directing and managing all channel distribution strategies and evaluating new business opportunities related to booking channels.
Collaborating with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
Together with the Marketing team, managing performance reviews with OTA/CTO partners, keeping up-to-date on each partner's distribution options and extranet maintenance, to ensure optimal display of the hotel.
Being the system owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms, responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
Overseeing content management in all electronic channels, liaising with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
Overseeing relationship with GRC and Distribution services teams.
Maintaining relationships with local market competitors to keep informed of trends and news.
Motivating, leading, coaching and managing all aspects of team members' performance towards achieving exceptional guest service and employee satisfaction results.
Qualifications Minimum 2 years of Revenue Management Experience within 450+ room hotel with significant meeting space.
Strong communication skills, both verbal and written.
Dynamic can-do attitude.
Strong analytical skills and attention to detail.
Presents a professional and polished appearance.
Effectively deals with guests and other team members.
Previous reservation experience highly preferred.
Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred.
Possessing the trait of being organized and multi-tasking.
Ability to complete work within given deadlines.
Maintain confidentiality of proprietary information and protect company assets.
Additional Information Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
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