Specsolutions | Skip Tracer/Collections Officer

Vor 6 Tagen

Sydney, Österreich Tideri Jobbörse Vollzeit

Add expected salary to your profile for insights
Francom Credit Solutions is undergoing rapid growth; as a result, we are expanding our current collections team in Parramatta, Sydney.
We are searching for a reliable and qualified Skip Tracer / Collections Officer who will report to the Collections Management Team.
Candidates for this position should have exceptional organizational and communication skills, along with great interpersonal abilities.
We will provide comprehensive training and support.

This role is full-time from 9:00 am to 5:30 pm and based in Newcastle, NSW.

We are a dynamic team of vibrant individuals who believe in a strong and good working environment.

The role will report directly to the CEO and Francom Credit Solutions Director and will form part of a focused and specialized team.

Key Responsibilities:
Managing your own portfolio of accounts - Identify, track, manage, and investigate customer accounts.
Conducting investigative searches to locate and establish contact with customers, building rapport and ensuring compliance (Training provided).
Responding to inbound customer service and collections queries.
Negotiating payment of outstanding contracts and arranging suitable payment plans.
Adhering to external regulatory and internal policy requirements and system processes.
Making a high volume of outbound calls to customers, with a resolution focus.
Working closely with customers to negotiate settlements and payment arrangements.
Using databases to monitor and update outstanding accounts.
Keeping records of all customer communications to build individual debtor cases.
Following Company policies, procedures, processes, and protocols.
Following call scripts (training provided).
Receiving training to adhere to ACCC Guidelines, Privacy Act, and other relevant legislation.

Key Requirements & Skills:
Desirable experience in accounts receivable in the financial services industry.
Willingness to learn and grow.
Strong communication and interpersonal skills.
Ability to meet KPIs.
Motivation to succeed in this role.
Desire to be part of a team.
Strong organizational skills.
Clear, persuasive verbal and written communication.
Problem-solving mindset.
Supportive team environment.
Your application will include the following questions:
How many years' experience do you have as a collections officer?
Which of the following statements best describes your right to work in Australia?
Have you worked in a call centre before?
How many years' experience do you have in the financial services industry?
How many years of accounts receivable experience do you have?
Do you have credit collections experience?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent/misleading/discriminatory.

#J-18808-Ljbffr

  • Skip Tracer/Collections Officer

    vor 1 Woche

    Sydney, Österreich Specsolutions Vollzeit

    Add expected salary to your profile for insightsFrancom Credit Solutions is undergoing rapid growth; as a result, we are expanding our current collections team in Parramatta, Sydney.We are searching for a reliable and qualified Skip Tracer / Collections Officer who will report to the Collections Management Team.Candidates for this position should have...

  • Skip Tracer/Collections Officer

    vor 2 Wochen

    Sydney, Österreich Specsolutions Vollzeit

    Add expected salary to your profile for insightsFrancom Credit Solutions is undergoing rapid growth; as a result, we are expanding our current collections team in Parramatta, Sydney.We are searching for a reliable and qualified Skip Tracer / Collections Officer who will report to the Collections Management Team.Candidates for this position should have...

  • Collections Officer

    vor 2 Monaten

    Sydney, Österreich Pathway Search Vollzeit

    Reduce outstanding debts whilst maintaining excellent customer relationships.30th October, 2024Our Fintech client is committed to delivering innovative financial solutions that empower merchant partners and their customers, fostering growth and enhancing financial well-being. As they expand, they are looking for an experienced Collections Officer to join the...

  • Collections / Recoveries Officer

    vor 2 Monaten

    Sydney, Österreich West Recruitment Pty Ltd Vollzeit

    Email:  Call:  West Sector: Accounting and Finance Job Summary Flexible / Hybrid work arrangementFriendly and supportive teamConvenient location Job Description About your new employerHighly regarded employer with strong valuesSupportive team cultureWell known brandAbout your new jobWorking in a small team your responsibilities will include but not be...

  • Collections / Recoveries Officer

    Vor 2 Tagen

    Sydney, Österreich West Recruitment Consulting Vollzeit

    Email:  ****** Call:  0483 945 778 West Sector: Accounting and Finance Job Summary Flexible / Hybrid work arrangement Friendly and supportive team Convenient location Job Description About your new employer Highly regarded employer with strong values Supportive team culture Well known brand About your new job Working in a small team your responsibilities...

  • Collections / Recoveries Officer

    vor 1 Monat

    Sydney, Österreich West Recruitment Pty Ltd Vollzeit

    Email:  Call:  West Sector: Accounting and Finance Job Summary Flexible / Hybrid work arrangementFriendly and supportive teamConvenient location Job Description About your new employerHighly regarded employer with strong valuesSupportive team cultureWell known brandAbout your new jobWorking in a small team your responsibilities will include but not be...

  • Skip Capital – Financial Accountant

    vor 4 Wochen

    Sydney, Österreich Platinum Pacific Partners Vollzeit

    Newly created role CA/CPA part-qualified/qualified Prestigious Family Office Skip Capital is seeking a detail-oriented and analytical financial accountant to join our finance team and provide critical support for our accounting, reporting, and analysis functions.About Skip Skip Capital is the private investment fund of Kim Jackson and Scott Farquhar...

  • Senior Collections Officer

    vor 1 Monat

    Sydney, Österreich Shift Vollzeit

    At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and market-leading...

  • Pathway Search | Collections Officer | Sydney

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Reduce outstanding debts whilst maintaining excellent customer relationships.30th October, 2024 Our Fintech client is committed to delivering innovative financial solutions that empower merchant partners and their customers, fostering growth and enhancing financial well-being.As they expand, they are looking for an experienced Collections Officer to join the...

  • Shift | Senior Collections Officer | North Sydney

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and are core to our communities.That's why our business expertise, focus on relationships, and market-leading...

  • Collection Officer

    vor 1 Monat

    Sydney, Österreich 13Cabs Vollzeit

    We are looking for a collections officer.25th November, 2024About UsA2B Australia has been operating since 1976. Over the past 40+ years, A2B has grown to become the market leader in the personal transport sector, backed by our emergence as a leading innovator in the fields of payment solutions and communication platforms.A2B is home to several brands...

  • Collections Officer Role

    vor 1 Stunde

    Sydney, Österreich Appreciating Talent Vollzeit

    Collections Officer RoleTransactionalLocation: SydneyType: Contract or TempJob DescriptionWe have an exciting opportunity for a Collections Officer to join a thriving multinational organization based in the inner west.This is a temporary role that will last 3-6 months to chase aged debt and work for an industry-leading business.The Role:As a Collections...

  • Collections Officer

    vor 1 Monat

    Sydney, Österreich Transurban Vollzeit

    Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day.We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.About the role ? Exciting opportunity for an experienced...

  • Collections Officer

    vor 2 Monaten

    Sydney, Österreich The Pica Group Vollzeit

    We asked our people what made working at PICA special, and they highlighted that we offer a sense of Belonging, we have Flexible ways of working, we're Making a Difference every day, your career journey provides Challenge and Growth, and you'll enjoy our PICA Perks.About the role We are on the lookout for a super organised and dedicated Collections Officer...

  • Collections Officer

    vor 2 Monaten

    Sydney, Österreich Pica Group Vollzeit

    We asked our people what made working at PICA special, and they highlighted that we offer a sense of Belonging, we have Flexible ways of working, we're Making a Difference every day, your career journey provides Challenge and Growth, and you'll enjoy our PICA Perks.About the role We are on the lookout for a super organised and dedicated Collections Officer...

  • Exhibitions And Collections Officer

    vor 1 Monat

    Sydney, Österreich the original Vollzeit

    Temporary (Maternity Relief) - Full Time Are you ready to play a vital role in shaping inspiring exhibitions and preserving a renowned visual arts collection? The Museum of Art and Culture yapang is seeking an Exhibitions and Collections Officer to lead the way in delivering exceptional exhibitions and managing our Visual Arts collection. Be part of a...

  • 13Cabs | Collection Officer | Sydney

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    We are looking for a collections officer.25th November, 2024 About UsA2B Australia has been operating since 1976.Over the past 40+ years, A2B has grown to become the market leader in the personal transport sector, backed by our emergence as a leading innovator in the fields of payment solutions and communication platforms.A2B is home to several brands...

  • Collections Resolution Officer

    vor 2 Monaten

    Sydney, Österreich Bruntwork Vollzeit

    BruntWork | Full time: 35 paid hours per week or moreWork Timezone - Must be a City eg London Sydney - AESTWork Schedule Fixed ScheduleJob Type Full time: 35 paid hours per week or moreDate Opened 11/19/2024Remote JobIndustry OtherJob DescriptionThis is a remote position.Collections Resolution OfficerAbout Us: We are Australia's leading credit management...

  • Research And Collections Officer

    vor 1 Monat

    Sydney, Österreich the original Vollzeit

    If you love working with cultural collections and have a flair for digital innovation, this is the perfect opportunity for you. Take the lead in digitising collections and expanding our online catalogue, making history accessible to a global audience.Join a team dedicated to preserving and celebrating local heritageEnjoy a greater workplace experience with...

  • Research And Collections Officer

    Vor 2 Tagen

    Sydney, Österreich the original Vollzeit

    If you love working with cultural collections and have a flair for digital innovation, this is the perfect opportunity for you.Take the lead in digitising collections and expanding our online catalogue, making history accessible to a global audience.Join a team dedicated to preserving and celebrating local heritage Enjoy a greater workplace experience with...