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Crm Coordinator
vor 2 Monaten
The role
Our growing Business Development & Marketing Team is looking for a valued team member to drive data management related to its Client Relationship Management (CRM) system. This role will see you working with stakeholder groups including BD, IT and our talented support team. This role is open to applicants in Melbourne, Sydney, Adelaide and Brisbane.
We are passionate about delivering an exceptional experience to our growing client base. This newly created role will work as an integral contributor to our client experience through the coordination of quality data initiatives to see us deliver on our best experience of a professional services firm. This role will enable you to have a significant contribution to the development of initiatives for the firm's innovation and service delivery areas.
Our use of AI tools and access to a Microsoft Copilot licence will prove innovation and forward thinking is at the forefront of what we do, and your ability to leverage these tools will be critical in your success.
In this role you will work closely with the national Business Development & Marketing team members and various stakeholders, located throughout Australia. Your role will be varied and will continue to be that way as you progress your career with us. You will be challenged and busy, but we will ensure you have work-life balance. The Business Development & Marketing team offers flexibility with remote working for the right candidate.
Developing your career in this growth area will present a wealth of career opportunities as data management continues to grow in priority in business development and marketing teams.
Responsibilities
In this national role, your responsibilities will include, but are not limited to:
General data management
List management
Process improvement
Reporting
Training partners and lawyers on best use of the CRM
About you
To be successful for this position, you will ideally have:
A passion for data and attention to detail
Knowledge (or willingness to gain) of Data Protection and "anti-spamming" regulations and laws would be beneficial
Advanced working knowledge of Microsoft Excel and AI tools to assist with data reporting and analysis
Experience working with CRM software, InterAction, and practice management system, Aderant Expert will be highly regarded
An ability to work autonomously, drive innovation and be resourceful
An ability to demonstrate exceptional communication skills, time management and attention to detail
About us
Piper Alderman is a premier commercial law firm with offices in Sydney, Brisbane, Adelaide, Perth and Melbourne. We work with clients across Australia and internationally to achieve practical commercial outcomes, innovation in service delivery and deep engagement across multiple industries.
Piper Alderman prides itself on being a collaborative law firm where high achieving ambitious team members can succeed in achieving their career goals whilst performing challenging and rewarding tasks.
Our culture
The national Business Development & Marketing team is a small, dynamic and high-performing team, led by the Director of Business Development & Marketing from our Brisbane office. Working in different offices, the team meets virtually both formally and socially, creating a dynamic and collaborative team environment. Members of the team have been described as down to earth, professional, hardworking and collegiate and the team is well-respected by the leaders of the firm.
Our perks
We have a variety of employee benefits aimed at supporting our people including, but not limited to:
A variety of health and wellbeing initiatives including our Thrive@PiperAlderman Wellbeing Program.
Learning and development opportunities to support career growth including generous study support options.
An attractive Parental Leave policy offering up to 26 weeks paid leave.
Automatic acceptance into the group Salary Continuance insurance plan
Purchased annual leave options.
A range of fun office and team events all year round so we make sure we are connecting socially as often as possible
A range of corporate discounts.
Employee-led Diversity & Inclusion and Reconciliation Committees and the opportunity to participate in pro-bono work.
Apply today
Piper Alderman is committed to creating a diverse and inclusive workplace. We aim to attract and retain the best people and provide an environment where those people can be their authentic selves. We value diversity of thought and experience and aim to ensure all our people are valued and respected. People from all backgrounds are encouraged to apply.
Please submit an application by clicking the relevant link in this job advertisement. Please note, no applications will be accepted directly via email.
For enquiries please contact Olivia Zille, People and Development Advisor on ******.
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