Clinic And Campus Operations Manager
vor 1 Monat
Role type: This position is a maternity leave replacement contract for a duration of 8 months.
Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across Australia. Courses on offer are in the fields of Naturopathy, Nutritional and Dietetic Medicine, Chinese Medicine, Acupuncture and Health Science.
We aim to be the leader in natural health education, producing experts that keep the world well. We look to transform passion into purpose and are committed to the future and success of natural health
About the Role
The Clinic and Operations Managers (COM) is responsible for providing a seamless student experience across student support mechanisms and support activities in clinics and on campus. Key responsibilities include maintaining a supportive student and staff environment, ensuring a safe, effective, and efficient clinical experience, and facilitating activities that support an engaging campus culture.
Key Responsibilities include:
Student Engagement & Support: Plan, manage, and deliver a variety of student support and engagement events, including open days, orientations, onboarding commencing and continuing students, campus events and activities, campus connect days, graduations, and others to foster a vibrant and inclusive community.
Staff Management & Stakeholder Engagement: Manage Campus Student Engagement teams, Clinic and Campus Coordinator (CCA), and Student Support Officer (SSO) to ensure exceptional student service and support.
Campus & Clinic Operations Management:
o Campus: Manage daily campus operations, including budgeting, resource optimization, WHS compliance, enhancing the student experience with support mechanisms and maximizing student engagement.
o Clinics: Develop and implement strategic operational priorities for the local clinic to ensure profitability and budget alignment, while overseeing daily clinic operations including budgeting, resource optimization, timetabling optimization, booking capacity, WHS compliance, and maintaining a safe and efficient clinical environment for staff, students, and clients.
Workplace Health and Safety (WHS) & Facilities Management: Responsible for coordinating all campus WHS activities, including staff training, orientations, risk management protocols, and quarterly WHS Committee meetings, ensuring compliance with health and safety legislation and standards.
About You
Bachelor degree in any relevant discipline preferred
Minimum 5 years' management experience in a similar field
Strong customer service focus
Proven administration, strategic and organizational skills
Results driven business acumen
Experience in Risk Management and WHS matters
Demonstrated knowledge of and commitment to continuous quality improvement
Training and resource development and delivery
Previous experience in an educational setting beneficial
Project management and planning skills
Familiarity with innovative business development initiatives
Exceptional time management abilities
Ability to thrive in a fast-paced and autonomous business environment
Why work with us
We embrace diversity as part of our need for a culturally competent and confident workforce. We value our people, as such we focus on their continued professional development as well as their physical and mental wellbeing. Perks of working at Endeavour College include:
Competitive remuneration and hybrid setup
Employee Assistance program
FREE UNLIMITED clinic consults in all of our disciplines
15% off all clinic dispensary and retail products
Beautiful campuses all located conveniently to public transport
Staff events
To Apply:
If this role sounds like something you're interested in, please hit apply and submit an application
For any questions regarding this role, please email ****** and a member of our team can be in touch
Questions about your identity help us appreciate the diversity of individuals looking to work at UP Education, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
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